IT Support Technician Apprentice at The Recruitment Source in York
About the role
An well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.
As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.
KEY DUTIES –
- Responding to customer calls to understand and address IT issues
- Troubleshooting tech problems and providing support, both in person and over the phone
- Developing the ability to resolve system and network issues
- Setting up new user accounts, managing password resets, testing applications, and generating reports
- Building and setting up hardware such as computers, laptops, and phone systems
- Installing and configuring computer operating systems
CANDIDATE REQUIREMENTS
- Independent skills
- Team work skills
- Organisational skills
- Good written and oral communication skills
- Self-Motivated
- Passionate about IT and technology
The Recruitment Source is an advertising agency. Once you have submitted your application it will be passed to the third-party Recruiter who is responsible for processing your application. We do not have access to the internal application processes of our clients, and our role is limited to forwarding your applications and any subsequent enquiries. As such we are unable to provide updates or detailed information about the status of your application.
The processing of your application will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Pay: £25,900.00 per year
Work Location: In person
