Clinical Supervisor - Hybrid Working

Job reference:

259806

Salary:

Band 6 (£43,231 - - £52,679)

Job closing date:

30/09/2026

Job Type:

Nursing and Midwifery

Location:

NHS 24 Highlands & Islands Local Centre (Hybrid Working)

Employment type:

Permanent

Hours Per Week:

16, 24, 30, 36

Job posted date:

16/09/2026

Employer (NHS Board):

NHS 24

Department:

• Service Delivery
• Where to find us
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• Job Advert

• Are you a Nurse Practitioner looking for a new and rewarding opportunity?
• Do you care deeply about delivering high-quality, compassionate patient care?
• Can you draw on a wide range of clinical experience to support patients effectively?

NHS 24 is welcoming applications from experienced, NMC registered adult nurses to join the team as a Clinical Supervisor. In this role, you’ll use your expertise to deliver high-quality clinical supervision within our telehealth service, supporting colleagues and helping ensure safe, person-centred care for patients. This is a great opportunity to develop your skills and take the next step in your career.

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Where We Are:

Our Regional Centres are located at Aberdeen, Cardonald, Clydebank, Dundee and South Queensferry, as well as our local centres. This role will be based in our Inverness Local Centre and will be available on a hybrid basis within 3-6 months of completed training.

This Role:

• Deliver high-quality telephone triage, using your clinical expertise to ensure safe, effective and person-centred care in a fast-paced and innovative service
• Work as an autonomous practitioner, applying professional judgement, knowledge and experience to undertake comprehensive clinical triage of patients
• Ensure patients and their families receive timely, appropriate, safe and person-centered care, demonstrating compassion, respect and clear clinical reasoning in all decision-making
• At times act as a trusted source of real-time clinical support for peers and non-clinical staff contributing to safe decision-making and outcomes.
• Provide clear, accurate and accessible healthcare information to patients and carers, supporting understanding and informed choices
• Offer tailored self-care and health improvement advice, supporting patients to manage their condition safely where appropriate
• Direct patients to the most appropriate service or care setting, ensuring individual needs are fully considered
• Recognise and respond to clinical risk and acuity taking appropriate escalation action to maintain patient safetyWho are we looking for?
• You will be registered as an Adult nurse on Part 1 of the NMC register
• You will possess excellent clinical decision-making skills
• Extensive post registration experience, preferably within an acute or primary care setting, with a broad range of knowledge across a number of specialties
• Critical decision-making skills
• Excellent communication and interpersonal skillsHybrid Working Requirements
• Be self-disciplined with excellent time management.
• When home working, ensure a private space is available where employees cannot be interrupted from distractions and ensure patient confidentiality is maintained.
• NHS 24 will provide equipment for home working however the employee must ensure all equipment or work materials are stored securely and unable to be accessed by others.
• Have a mobile, internet connection and minimum broadband speed of 4 Mbps regardless – expectation to use own, not supplied by NHS 24
• Upon completion of training and 3-6 months of office-based working, Hybrid Clinical Supervisors will gradually work up to contracted hours between home working and office working, in our Inverness centre.Our Enhanced Salary Package

NHS 24 offers a total reward package, with a permanent contract on Band 6 £43,231 - £52,679* (pro rata for part-time hours). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

Competitive salary enhancements for working unsocial hours are in addition to the above basic starting salary of £43,231, this means that the following hourly rates would be applicable -

• Basic Hourly Rate of £23.03
• Saturday / After 8pm Weekday Hourly Rate of £29.93
• Sunday / Public Holiday Hourly Rate of £36.84

Earning Potential Example

As NHS 24 is predominately an out of hours employer, this means that actual earnings will include payments made for working evenings, nights, weekend shifts and public holidays.

As an example, Clinical Supervisors, on a starting salary of £43,231 working 36, 30, or 24 hours rotas with 5 out of 8 weekends, could expect to receive estimated earning as follows -