Swyddog Cymorth Busnes (Cymraeg yn Hanfodol)

• Vacancy details
• Vacancy title
• Swyddog Cymorth Busnes (Cymraeg yn Hanfodol)
• Closing date
• 21/09/2026, 16:00
• Advertising basis
• Permanent
• Actual starting salary
• Bydd cyflog cychwynnol na ellir ei negodi o £27,302 yn cael ei gynnig i’r ymgeisydd llwyddiannus
• Salary range or pay band
• Team Support £27,302 to £29,291
• Allowances
• No
• Work pattern
• Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
• Group
• Operational Effectiveness Group
• Directorate
• Pobl a Lleoedd
• Branch
• Y Gwasanaeth Cyfieithu
• Location (s)
• Pan Wales

‘Pan Wales’ means the post holder can be based in any Welsh Government office, subject to business needs. Roles based outside Wales, including London, are not available unless explicitly stated in the advert.

A list of the Welsh Government’s offices can be found on

www.gov.wales/welsh-government-offices

. Please note it may not always be possible to accommodate a preference for a specific office location.

The post holder’s travel from their home to their assigned Welsh Government office is considered their ‘ordinary commute’ and must be done in their own time and at their own cost.

Purpose of post

Mae hwn yn gyfle arbennig i chi weithio ar lefel Cymorth Tîm yn y Gwasanaeth Cyfieithu i ddarparu gwasanaeth dwyieithog (Cymraeg a Saesneg), proffesiynol a chyfeillgar i’n cwsmeriaid. Ni fydd disgwyl i’r ymgeisydd llwyddiannus wneud unrhyw waith cyfieithu fel rhan o’r swydd.

Yr Uned Fusnes yw pwynt cyswllt cyntaf staff Llywodraeth Cymru â'r Gwasanaeth Cyfieithu. Byddwch yn gwneud cyfraniad allweddol felly at gefnogi'r sefydliad i weithio'n ddwyieithog, gan gynnwys cydymffurfio â Safonau'r Gymraeg a Rheolau Sefydlog y Senedd.

Byddwch yn defnyddio systemau TG (Technoleg Gwybodaeth) arbenigol i ddadansoddi a pharatoi dogfennau ar gyfer y broses gyfieithu; yn darparu cymorth busnes i’r tîm rheoli a’r cyfieithwyr yn gyffredinol; yn helpu gyda'r offer cyfieithu ar y pryd yn ôl y gofyn, yn cysylltu â chyfieithwyr mewnol ac allanol, ac yn cydlynu’r gwaith cyfieithu allanol.

Key tasks

Cefnogi prosiectau cyfieithu (cyfieithu cyffredinol a deddfwriaethol, a chyfieithu ar y pryd)

Bod yn gyfrifol am fonitro a blaenoriaethu ceisiadau am wasanaethau cyfieithu.

Ymateb yn brydlon i geisiadau, gan drafod â’r cwsmer yn ôl y galw er mwyn cael y wybodaeth angenrheidiol (ee dyddiadau dychwelyd a gofynion penodol) ar gyfer darparu gwasanaeth safonol ac amserol.

Paratoi prosiectau cyfieithu yn seiliedig ar geisiadau gan gwsmeriaid - dadansoddi pob cais yn drylwyr, gwirio bod pob cais yn dod o fewn cylch gwaith y Gwasanaeth Cyfieithu a thrafod y gwaith ag arweinwyr y timau cyfieithu.

Dilyn y camau sydd yn eu lle i baratoi'r gwaith mewn ffordd sy'n sicrhau proses gyfieithu effeithlon, ee drwy ddefnyddio meddalwedd cyfieithu i ddadansoddi a pharatoi prosiectau cyfieithu.

Dilyn prosesau sy'n gyson ag arferion ar draws yr Uned Fusnes wrth brosesu ceisiadau cyfieithu a chyfieithu ar y pryd, eu cofnodi’n gywir a thynnu sylw at unrhyw bethau anarferol, gan awgrymu gwelliannau i’r prosesau os gwelwch gyfle.

Defnyddio’r fframwaith cyfieithu a chyfieithu ar y pryd i gomisiynu gwaith gyda chwmnïau yn allanol, a bod yn bwynt cyswllt cyntaf i gyflenwyr allanol.

Dilyn rota gwaith yr Uned Fusnes i sicrhau gwasanaethau di-dor yn ystod oriau swyddfa (08:30 tan 16:30)

Cefnogi’r busnes

Cyflawni tasgau amrywiol sy'n cael eu rhannu rhwng aelodau'r Uned Fusnes, ee trefnu cyfarfodydd a chyflwyniadau, cadw cofnodion, archebu offer a nwyddau swyddfa, a helpu i osod a chynnal offer cyfieithu ar y pryd.

Datblygu a defnyddio systemau corfforaethol yn ogystal â systemau TG arbenigol sy'n allweddol i waith y Gwasanaeth Cyfieithu (ee defnyddio meddalwedd cof cyfieithu i greu prosiectau, cysoni a pharatoi dogfennau i’w defnyddio yn y cof cyfieithu, a mewnforio ac allforio cofau cyfieithu a ddarperir ar gyfer neu gan ein cyflenwyr allanol).

Cynorthwyo gydag unrhyw agwedd arall ar weinyddiaeth a phrosiectau corfforaethol cyffredinol y gangen, yn unol â chyfarwyddiadau’r rheolwr llinell neu staff uwch.

Development opportunities

Dyma gyfle gwych i chi ddefnyddio’ch gwybodaeth, eich sgiliau a’ch profiad i gael effaith gadarnhaol ar waith Llywodraeth Cymru. Byddwch chi hefyd yn medru datblygu eich gallu a'ch sgiliau Cymraeg, a defnyddio eich sgiliau Cymraeg bob dydd.

Cyfle i weithio i un o wasanaethau cyfieithu mwyaf Cymru, mewn uned sy'n ganolog i'r gwaith o ddarparu gwasanaethau cyfieithu proffesiynol i holl Weinidogion a staff Llywodraeth Cymru.

Cyfle i gael cyswllt dyddiol ag amryw randdeiliaid, gan gynnwys swyddogion ar bob lefel, cyfieithwyr mewnol, arweinwyr tîm a darparwyr cyfieithu allanol.

Cyfle i ddatblygu set o sgiliau ym maes technoleg cyfieithu, gan gynnwys defnyddio systemau meddalwedd arbenigol i baratoi, alinio a dadansoddi dogfennau ar gyfer cyfieithwyr mewnol ac allanol.

Cyfle i weithio mewn amgylchedd cwbl ddwyieithog lle mae'r Gymraeg yn iaith gwaith y gangen ac, os oes gennych ddiddordeb yn y gwaith cyfieithu a sgiliau Cymraeg ysgrifenedig da, efallai y gallwn gynnig i ddilyn rhywfaint o hyfforddiant cyfieithu.

• Other vacancy related information
• Mae sgiliau'r Gymraeg yn ofyniad
• hanfodol

ar gyfer y swydd hon. Mae'n rhaid cwblhau pob cais a'i gyflwyno yn Gymraeg, a bydd y cyfweliadau'n cael eu cynnal trwy gyfrwng y Gymraeg.

Mae holl swyddi’r Uned Fusnes yn gweithio ar batrwm shifft o ddydd Llun i ddydd Gwener rhwng 08:30 a 16:30

Rydym yn cefnogi Gweithio Deallus, sef dull hyblyg, cynhwysol a diogel o weithio sy’n cydbwyso anghenion y sefydliad a llesiant unigolion. Mae’r rhan fwyaf o’n cydweithwyr yn treulio tua 40% o’u hamser gwaith, oddeutu deuddydd yr wythnos, mewn swyddfa – pro rata i gydweithwyr rhan-amser – i gefnogi cyswllt, cydweithredu a chyflawni. Treulir gweddill yr wythnos mewn lleoliad arall neu gartref.

Efallai y bydd rhestr wrth gefn yn cael ei chadw ar gyfer y cyfle hwn. Bydd unrhyw ymgeisydd sy'n llwyddo i gael cynnig statws wrth gefn yn aros ar y rhestr wrth gefn am 12 mis.

Cliciwch ar y ddolen hon i gael rhagor o wybodaeth am y Gwasanaeth Cyfieithu:

• Ynghylch Gwasanaeth Cyfieithu Llywodraeth Cymru | LLYW.CYMRU
• Vetting level
• Basic
• Number of posts
• 2
• Contact point for further information regarding the post
• Swyddi.Cyfieithu@llyw.cymru
• Welsh language requirements
• Welsh language requirements

1 - Welsh language skills are essential for this role. The skills required for this role are specified below. These skills will be assessed as part of the selection process. For further information on the Welsh language levels, please visit our website.

• Understanding by reading
• 4 - Can read most work-related material
• Speaking and being understood
• 4 - Can converse in most work-related conversations
• Understanding by listening
• 4 - Can understand most work-related conversations
• Writing and being understood
• 4 - Can prepare most written work in Welsh
• Working for the Civil Service
• The
• Civil Service Code

sets out the standards of behaviour expected of civil servants.

The Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our

AI candidate guidance

for more information on appropriate and inappropriate use.

Selection Process and Stages

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:

• 2 stage process
• Stage 1
• Application Form
• Stage 2
• Interview
• Behaviours

We’ll assess you against these Behaviour criteria during the selection process.

Behaviour 1:

Communicating and Influencing

Defnyddio dull priodol o gyfathrebu ar gyfer pob person - er enghraifft e-bost, galwad ffôn, wyneb yn wyneb - gan ystyried eu hanghenion unigol.

This will be tested at stage 1: Application Form

This will be tested at stage 2: Interview

Behaviour 2:

• Delivering at Pace
• Gweithio bob amser gyda ffocws a phrydlondeb i gyflawni’r gwaith ar amser ac i safon uchel
• This will be tested at stage 2: Interview

Behaviour 3:

• Leadership
• Gweithredu mewn modd teg, cynhwysol a pharchus wrth ddelio ag eraill
• This will be tested at stage 2: Interview
• Experience

We'll assess you against the following Experience criteria during the assessment process.

Evidence to provide

Experience questions

Experience 1:

Sgiliau cyfathrebu ysgrifenedig a llafar cryf er mwyn gallu delio’n effeithiol â chwsmeriaid, cyfieithwyr a phartneriaid eraill drwy gyfrwng y Gymraeg.

This will be tested at Stage 1: Application Form

This will be tested at stage 2: Interview

Experience 2:

Meddu ar sgiliau TGCh (Technoleg Gwybodaeth a Chyfathrebu) da a bod yn barod i ddysgu defnyddio systemau penodol yn ôl yr angen

• This will be tested at stage 1: Application Form
• This will be tested at stage 2: Interview
• Eligibility

You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Civil Service.

https://www.gov.uk/government/publications/nationality-rules

If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Social Model of Disability

Welsh Government has adopted the social model of disability, which recognises that barriers in society

act to disable people who have impairments, or health conditions, who are neurodivergent or who use British Sign Language.

We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best.

Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neurodivergent or who use British Sign Language.

Please get in touch with

DiversityInRecruitment@gov.wales

to discuss adjustments for any part of the process.

• Inclusive Interview Schemes
• We are committed to inclusive recruitment and offer interviews to eligible candidates who meet the
• minimum criteria

for the role through the following schemes:

Disability Confident

The Welsh Government is a Disability Confident Leader. As part of our commitment to this scheme we interview any candidate with an impairment, health condition, who is neurodivergent or who uses British Sign Language if they meet the

minimum criteria

for the post.

A Great Place to Work for Veterans

The Welsh Government operates the Great Place to Work for Veterans Initiative. As part of our commitment to this scheme we interview any eligible candidates who meet the

minimum criteria

for the post.

Redeployment Interview Scheme

Civil Service employers can offer an interview to a fair and proportionate number of civil servants who are at risk of redundancy and who meet the

• minimum criteria
• for the post
• By ‘
• minimum criteria

’ we mean that candidates must provide us with evidence in their application (and/or test) that they meet the minimum level of competence for the role - usually defined as

a minimum score of 4 per criterion.

Social Partnership

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:

• PCS
• Prospect
• FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:

• Pay
• Terms and conditions
• HR Strategy, policies and procedures
• Health, safety and well-being
• Organisational change

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. We encourage you to learn more about our trade unions, partnership working and to get involved in their work.

Benefits

All Welsh Government staff are members of the Civil Service, and as a result are eligible for:

• Civil Service Pension Scheme
• 31 days annual leave (pro-rated for part time)
• training and development opportunities
• Cycle2Work Scheme
• Smart Working flexible working arrangement
• Green Car Scheme (subject to availability)

If you are an active Civil Service Pension member you can continue your membership throughout your employment with us.

• Recruitment principles and complaints
• We recruit by merit on the basis of fair and open competition. Please see the
• Civil Service Commission's recruitment principles

on the Commission's website.

If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email

complaints@gov.wales

. Please ensure that you refer to the vacancy reference number.

If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission:

info@csc.gov.uk.