Support Worker

About Lenore Specialist Care Ltd

Lenore Specialist Care Ltd is a family-run health and social care provider with 40 years of specialist care experience. We operate Siena Court — a brand-new, purpose-built care facility in North Shields that is modern, clean and designed to deliver outstanding, person-centred care in a warm and homely environment.

We are proud of our excellent staff retention, our compassionate culture and our firm belief that great care starts with great people. We never use agency staff, which means our residents receive the consistency and familiar faces they deserve. Every member of our team is trained on-site, supported by experienced Team Leads and valued as an individual.

Role Overview

As a Support Worker at Siena Court, you will play a vital role in the day-to-day lives of our residents, helping them to live with dignity, independence and comfort. You will work as part of a close-knit, caring team to deliver high-quality, person-centred support tailored to each individual's needs and preferences.

This role is suitable for both experienced carers and those looking to begin a career in health and social care — full induction and on-site training are provided.

Key Responsibilities

• Providing personal care including washing, dressing, grooming and continence support with dignity and respect
• Assisting residents with moving and handling using appropriate equipment and safe techniques
• Supporting residents with mealtimes, nutrition and hydration
• Helping individuals to maintain their independence and participate in meaningful daily activities
• Assisting with medication administration in line with care plans and company policy
• Monitoring and reporting changes in residents' health, wellbeing or behaviour to senior staff
• Contributing to accurate and up-to-date care records and documentation
• Building warm, trusting relationships with residents, their families and colleagues
• Maintaining a clean, safe and comfortable environment
• Following all care plans, risk assessments and safeguarding procedures
• Working collaboratively with Team Leads, registered nurses and other healthcare professionals
• Attending team meetings, supervisions and mandatory training sessions

What We're Looking For

Essential:

• A genuine passion for supporting people and improving their quality of life
• A caring, compassionate and patient approach
• Good communication and interpersonal skills
• Reliability, good timekeeping and a professional attitude
• Ability to work as part of a team and use your own initiative
• UK right to work — no visa sponsorship is available

Desirable:

• Previous experience in a health, social care or caring role• NVQ/QCF Level 2 or 3 in Health and Social Care (or willingness to work towards)
• Experience of personal care, moving and handling or medication administration
• Knowledge of person-centred care, safeguarding or CQC standards

What We Offer

• Full-time and part-time positions available
• Comprehensive induction programme and on-site training
• Ongoing development and career progression opportunities
• Supportive, family-run management who listen and act
• A modern, purpose-built facility — clean, well-equipped and pleasant to work in
• A close-knit, friendly team with excellent staff retention
• Regular supervisions and team meetings
• No agency staff — you'll work alongside a consistent, familiar team

Our Culture

At Lenore Specialist Care, we believe the quality of care starts with the quality of the team delivering it. We work hard to be a flexible, accommodating employer — because we know that a supported, happy workforce provides better care. Our Team Leads are young, dynamic and hands-on, and our management team is always accessible and open to feedback.

We are a person-centred organisation in everything we do — for our residents and for our staff. We don't just offer a job; we offer a career with a company that genuinely cares.

How to Apply

To apply, please send your CV and a brief covering letter to:

help@lenorespecialistcare.co.uk