Distribution Science Manager

Job Summary

As the Distribution Science Manager, you’ll lead a specialist technical team dedicated to protecting water quality from our treatment works right to the customer’s tap.

Reporting directly to the Water Quality Manager, you’ll take ownership of network performance by proactively identifying potential risks before they impact supply and ensuring the continuous delivery of safe, wholesome drinking water.

In this role, you will balance fast-paced operational demands with long-term maintenance strategies to optimise the network's overall resilience.

You will bring proven experience in water quality or distribution science, strong leadership skills to guide technical experts, and a proactive, analytical approach to risk management that guarantees compliance and maintains customer trust

Duties

• Provide leadership and technical direction to the Distribution Science team, focusing on the monitoring and management of the water distribution network.
• Develop and implement proactive strategies to identify, control, and mitigate water quality risks within the network.
• Oversee performance analysis of the distribution system, using data to drive improvements in water quality and network health.
• Optimise team workload by effectively delegating tasks and streamlining workflows to reduce reactive pressures.
• Collaborate closely with operational teams on flushing programs, network maintenance, and the management of customer water quality contacts.
• Ensure all distribution activities align with regulatory requirements and internal quality assurance standards.
• Provide technical oversight and support during distribution-related water quality incidents, ensuring rapid and effective mitigation.
• Coach and mentor team members to build technical capability and ensure robust scientific support across the region.
• Act as a technical subject matter expert in network infrastructure and water quality projects.
• Evaluate and evolve standard operating procedures for network maintenance to minimize impact on water quality and consumer supply.
• Minimum of 3 years' experience in water network distribution or water quality management is essential.
• Must have valid UK driving license

Please note: This role includes participating in the Duty Science Manager call-out rota on a 1 in 5 basis, providing phone-based escalation support to the duty scientist.

Pay: Up to £60,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• On-site parking
• Sick pay
• Work from home

Work Location: Hybrid remote in Pembury