Weekend Coffee Shop Volunteer

Time Commitment:

• Saturdays and Sundays
• Flexible hours arranged around you

Support Your Local Community as a coffee shop Volunteer

As a Coffee Shop Volunteer, you’ll be part of a small, welcoming team of staff and volunteers who work together to create a friendly, relaxed experience for everyone who visits. Depending on your interests, you may help with tasks such as serving customers, preparing simple food and drinks, keeping the coffee shop clean and inviting, clearing tables, or supporting general housekeeping behind the scenes. Every contribution helps the coffee shop run smoothly and raises vital funds for Ashgate Hospice.

What You’ll Be Doing

You’ll be able to get involved in the tasks that interest you most. There are lots of ways to help, and you may choose to support some or all of the activities below, depending on what you enjoy and feel comfortable with.

• Front-of-house duties such as serving customers, taking payments, preparing coffees and other hot drinks, and taking orders to tables
• Back-of-house tasks including preparing and cooking simple food, and helping with stock rotation
• General assistant duties such as clearing tables, loading and unloading the dishwasher, and keeping the kitchen area safe and sanitary
• Helping to keep the café clean, tidy and welcoming for customers
• Following all food hygiene regulations and safe working practices

Who We’re Looking For

We’d love to hear from you if you are:

• Someone with great customer service
• Understands the importance of representing the hospice within the community
• Can give a regular commitment and would let us know if they are unavailable
• Will complete and attend our statutory training, within the first 2 months
• Will abide by the policies and procedures of Ashgate Hospice
• Ability to live the hospice values

What’s in It for You?

• The opportunity to develop and learn within a professional team
• The chance to make a meaningful impact while developing your own skills
• Full training to refresh or enhance your knowledge and keep everyone safe
• Full travel expenses reimbursed
• A supportive environment where your contribution is truly valued
• Full travel expenses paid

What You Can Expect from Us

As a volunteer, you can expect:

• To be treated fairly and equitably in line with hospice values
• A clear understanding of your role and responsibilities
• Appropriate training tailored to your role
• Ongoing support and guidance
• The resources and equipment needed to carry out your role
• A safe environment that respects health and safety

What We Ask in Return

We ask our volunteers to:

• Reflect the values, goals and standards of Ashgate Hospice
• Place patient care at the centre of everything you do
• Follow our Health and Safety Policy, Volunteer Policy, Code of Behaviour and Volunteer Handbook
• Participate in relevant training and development
• Seek support when needed
• Carry out duties professionally and safely

Join us and help support those who support others.

Important Information

• Volunteers must be aged 16 or over
• All volunteers are required to attend:
• Voluntary Statutory Training (3 hours)
• Ashgate Hospice Induction (3 hours)
• Local role-specific training will be provided

Interested?

Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.

To find out more about this role, please email:

?? Emily.smith@ashgatehospicecare.org.uk or

Andrea.Farmery-hasland@ashgatehospice.org.uk

For general volunteering enquiries:

?? 01246 568801

?? peopleservices@ashgatehospice.org.uk

Or visit:

?? https://ashgatehospice.org.uk/volunteering/

Ashgate Hospicecare is a charity (no. 700636) that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire.

Our vision is that everyone in North Derbyshire with a life-limiting illness, and the people important to them, can make the most of every moment together and that they can die with dignity and comfort.