Deputy Director - Strategic Communication & Engagement

About the job

• Benefits
• Things you need to know
• Apply and further information

Location

Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4NT

About the job

Job summary

HM Land Registry sits at the heart of the property market in England and Wales. For more than 160 years we have protected land ownership and provided the trusted data and services that enable people, businesses and government to make informed decisions. Today, with over 7,000 colleagues and a clear ambition to create a world-leading property market that supports a thriving economy and sustainable future, we are driving significant transformation, improving customer experiences and making greater use of digital services and insight.

We are now looking for a Deputy Director of Strategic Communication and Engagement to lead our communications, engagement and external affairs activity at a pivotal time for the organisation. This is a highly influential leadership role, responsible for shaping how we engage with customers, stakeholders, partners and colleagues, ensuring that insight and evidence are at the heart of everything we do. You will lead the development of a joined-up approach to customer engagement, external affairs and communications, helping to build understanding of HM Land Registry's priorities, strengthen our reputation, build our customer partnerships, and support the delivery of our strategic ambitions. As Head of Profession for Government Communications, you will also champion professional excellence and communications capability across the organisation.

Job description

As Deputy Director -Strategic Communication and Engagement, you will play a pivotal leadership role, responsible for shaping and delivering an integratedengagementstrategy that enhances the organisation’s visibility, credibility, and influence.

This role is central to creating awareness and understanding of HM Land Registry’s mission, impact, and priorities, developing insight-ledengagementand partneringwith customers and stakeholdersto support HMLR’s brand, organisationalgoalsand narrative.

As Head of Profession for Government Communications, the Deputy Director leads the development of communications capability across HMLR, aligned to Government Communication Service (GCS) standards and the Modern Communications Operating Model. The Deputy Director will drive professional standards within HMLR and ensure that customer / audience insight is guiding relevant, meaningful and impactful communications whether internal or external.

As a senior leader, you will play a key role in the Customer and Strategy Group, building capability, fostering a culture of collaboration and innovation, and ensuring HMLR’s voice is coherent, compelling,supportiveand responsive to customer and stakeholder needs. This is critical todelivering digital services,expertiseand accessible property information that unlock a better,fasterand less stressful property market.

Person specification

We're looking for an accomplished leader with a strong track record of operating at a senior level in stakeholder engagement, communications, external affairs or a related discipline. You'll be equally comfortable setting strategic direction and building relationships, influencing senior stakeholders and translating complex issues into clear, compelling messages. You will bring experience of leading high-performing teams, delivering through collaboration and navigating change in a complex environment. Most importantly, you'll have the credibility, judgement and emotional intelligence to engage a wide range of audiences, build trust and help ensure that the voice of customers and stakeholders informs both decision-making and service delivery.

This is a rare opportunity to shape the reputation, influence and engagement strategy of a nationally significant organisation that touches the lives of millions of people every year.

For more information about the role, and the full job description and person specification, please see the attached Candidate Pack.

Benefits

Alongside your salary of £84,000, HM Land Registry contributes

£24,334 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

• We have integrity – we value honesty, trust and doing the right thing in the right way.
• We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
• We are professional – we value and grow our knowledge and professional expertise.
• We give assurance – we guarantee our services and provide confidence to the property market.

You can find more information on our rewards package on our website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We highly value diversity in all its forms and welcome applications from all sections of society.

HM Land Registry has appointed executive search specialists Gatenby Sanderson to support us with this appointment. For further information about the role and to apply, please click the link below.

HMLR is accredited to the Disability Confident Scheme (DCS), which denotes organisations which have a positive attitude towards disabled people. DCS applicants who meet the minimum criteria at shortlisting may be invited to attend an interview. There may be occasions where it is not practicable or appropriate to interview all DCS applicants that meet the minimum criteria for the job. For example, when we receive high number of applications. In these circumstances we may select the DCS applicants who best meet the minimum criteria for the job, rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants.

If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

Visa Sponsorship - Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa . You must ensure you have the appropriate right to work in the UK before applying.

Feedback will only be provided if you attend an interview or assessment.

• This role has a minimum assignment duration of 3 years. An assignment duration
• is the period of time a Senior Civil Servant is expected to remain in the same post to enable them
• to deliver on the agreed key business outcomes. The assignment duration also supports your career through

building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above.

This will not result in a contractual change to your terms and conditions.

• Please note this is an expectation only, it is not something which is written into your terms and
• conditions or indeed which the employing organisation or you are bound by. It will depend on your
• personal circumstances at a particular time and business needs, for example, would not preclude any
• absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you

to confirm you agree to the assignment duration set out above.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the

Civil Service People Plan (opens in a new window)

and the

Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available.

You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Michelle Atkinson
• Email : Michelle.Atkinson@gatenbysanderson.gov.uk

Recruitment team

• Email : hrresourcingteam2@landregistry.gov.uk

Further information

If you feel your application has not been treated in accordance to the Recruitment P