Governance Facilitator

Job summary

To be responsible for the development and monitoring of the effective administration systems and processes for the investigation/completion of Incidents, Risks, Incidents, Claims, Inquests, and Complaints.

To be lead in ensuring the Senior Leadership Team is fully supported in the execution of senior meetings and the provisions of administration support relating to Governance.

To develop and manage reporting systems in order to provide the Directorate with effective timely information Main duties of the job - To ensure complaints are investigated and comprehensive reports/responses are provided for forwarding to the Customer Care Team.

To ensure all actions identified from complaints are completed and that evidence is provided within the requested timescales.

To maintain a full record on In-phase.- To be the central point of contact for the completion of Learning Responses offering support to relevant managers to ensure action plans resulting from learning are developed and completed in a timely fashion and associated action planning is systemised and monitored.- To ensure inquest statements requests are completed in a timely manner.- To provide accurate reports to Clinical Governance meetings, in relation to complaints, inquests and incidents.- To support the Chair of the Positive Learning Group with the agenda and supporting documents.- To undertake specific projects when requested by the Admin & Operational Support Manager or Head of Operations.- To develop a practical system for the management of Governance information for the Division.- To ensure accurate data input into the Health Roster system for sickness absence and annual leave for senior management and admin staff, where appropriate.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job

responsibilities

See attached detailed job description and

person specification:

Staff

benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts

Person Specification

Shortlisting Essential GSCEs or equivalent Understanding of Governance Data Base Experience Desirable Producing data reports Meeting deadlines / Time management Working on own initiative Experience Essential Data Base experience Governance processes Desirable Team Working Managing Deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .