NHIS Admin Apprentice

Job summary

This is an exciting opportunity to join Nottinghamshire Health Informatics Service as an NHIS Admin Apprentice, supporting the Corporate and Business Support team at Kings Mill Hospital.

The role provides a great introduction to working in a busy NHS digital and technology service, offering hands-on experience in reception, customer service, administration, document management and supporting senior managers and programme teams.

The successful candidate will develop key workplace skills, including communication, organisation, confidentiality, Microsoft Office use and professional customer service.

NHIS is a large, shared digital service supporting health and care organisations across Nottinghamshire and Derbyshire, helping to improve services for staff, patients and local communities through better use of technology, data and digital solutions.

Working with us means being part of a friendly, skilled and supportive team where you can learn, grow and build confidence while contributing to important NHS services that make a real difference. NHIS provides innovative digital and information services that support healthcare professionals in delivering high-quality patient care.

As part of our team, you will contribute to services that make a real difference across Nottinghamshire and beyond. Start your NHS career with us and make a difference every day. Apply now!

Main duties of the job The main duties of the NHIS Admin Apprentice role are to provide a professional, welcoming and efficient reception service for staff and visitors at the Kings Mill Hospital site, responding to internal and external enquiries in a helpful and timely manner.

The post holder will support the NHIS Administration Team by providing confidential administrative support to senior managers and other members of NHIS, including maintaining records, managing information so it is readily available within agreed timescales, and following standard operating procedures.

The role also involves using Microsoft Office applications, handling emails and telephone enquiries, supporting customer-facing tasks, and contributing to the smooth running of administration services within a busy NHS digital service environment.

Important skills and qualities for the role include good communication and interpersonal skills, strong customer service skills, good timekeeping, attention to detail, confidentiality, reliability and a willingness to learn.

The successful candidate should be confident using Microsoft Office, have good keyboard skills, be able to think logically and respond positively to new systems and processes.

They should also be professional, organised, approachable and able to work well as part of a supportive team while managing interruptions in a busy office environment.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

We have an open, inclusive and diverse culture and we would like you to be part of the team. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Job description

Job

responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge

Requirements

Essential Good interpersonal and communication skills Qualifications- Academic/ Craft/ Professional Essential Good standard of education to GCSE level to include GCSE in English and Maths at Grade 4 or above Desirable IT qualification or equivalent experience Experience Essential Microsoft Office Applications Desirable Previous IT experience gained at school or college Previous experience supporting customers/users Previous experience moving and accounting for stock Contractual

Requirements

Essential Ability to work on-site at Kings Mill Hospital daily Good time keeping Good Customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.