Campus Operations Administrator - HACKNEY, LONDON

Description

Bath Spa University is hiring an engaged and committed Campus Operations Administrator to join the Operations Team at the BSU London Campus in Hackney.

Working as part of a small team, this role is a core contact point for students, staff, and visitors to the campus and will work across a range of areas from front-of-house customer service to key operational administration.

About the Role

• Coordinate daily operational activities of the Campus, including the timely and proper opening and closing of the campus (including Saturdays and evenings)
• To act as a first point of contact for staff, students, and visitors at the front desk by providing proactive and professional customer service.
• Work collaboratively with the rest of the teams, and other teams in Hackney and our other campuses to deliver efficient service, collaborate, and problem solve.
• Assist in the planning and delivery of events across the site.
• Undertake crucial Health and Safety roles and responsibilities such as Fire Warden, First Aider, carry out risk assessments, and trip hazard management.
• A range of other duties to meet the changing and evolving needs of the Campus, as required by the line manager.

About You

• Flexible and able to commit to a moving shift-based working pattern that includes evenings and weekends.
• Demonstrated experience in delivering excellent front-of-house customer service.
• Able to work productively in a busy, high-pressure, student facing environment
• Self-starter with a demonstrable history of using initiative and taking pro-active decisions within the workplace.

Additional Information

Salary Grade 5 - Starting from £29,588 rising to £33,002 per annum +£2.5K MPS

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

• This is a full-time, in-person, shift-based role that will involve regular weekend and evening attendance in line with the campus opening hours.
• An Enhanced DBS Check is required for this role.

Interview Date: 16th September 2026

Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.

Staff Benefits

We offer a wide range of great benefits at BSU, including

• Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
• Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
• Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
• Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
• Transport schemes including Electric Vehicle Scheme and Cycle to Work
• Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Bath Spa University

At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.

Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.

An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.

We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:

• Respect
• Inclusivity
• Collaboration
• Sustainability

We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.

Information about visa sponsorship

Under the 2006 Immigration, Nationality and Asylum Act the University has a duty to prevent illegal working by carrying out document checks on all potential employees to confirm that a person has the right to work in the UK.

Please note that the University has a legal responsibility to ensure that all employees are entitled to live and work in the UK.

For some vacancies (those requiring specific specialist skills or in shortage occupations) we may be able to obtain a certificate of sponsorship for a suitably qualified applicant. Due to the limited availability of sponsorship resources, not all vacancies in this category will be eligible for Skilled Worker sponsorship. Sponsorship eligibility will be assessed on a role-by-role basis and is normally limited to positions that meet the University's workforce and immigration criteria.

In light of this, for most vacancies it will be unlikely that permission to work in the UK would be granted.

For further information please click here to visit the UK Visas and Immigration website.