Business Support Officer

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About the Organisation:

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post:

This is an exciting opportunity to join TCAT (Tissues, Cells & Advanced Therapeutics) which is a directorate of the Scottish National Blood Transfusion Service (SNBTS) as a Business Support Officer. The successful candidate will be expected primarily to provide administrative support for the new contract with NHS England for provision of reproductive tissue which will involve liaising with various UK hospitals.

The postholder will also work as part of the TCAT business support team supporting delivery of a comprehensive business support service for TCAT across all departmental functions to support the delivery of the TCAT business plans and strategic objectives. This will include provision of administrative support to the TCAT senior managers - a key element of this being raising invoices and to ensure projects track budgets.

Other duties will include organisation of, and accurate minute taking for complex high level meetings.

The Candidate:

Applicants should have a degree in Office/Business Administration or related subject, as well as accuracy and attention to detail and excellent communication skills. Training and experience to an equivalent level would be accepted. Applicants must be able to demonstrate relevant experience in a business management or finance environment within a large organisation and have a good working knowledge of the range of MO365 products. Experience of working in the healthcare field is beneficial.

Location and Working Pattern:

This post will be based at the Jack Copland Centre, Edinburgh where SNBTS has it’s headquarters.

Currently hybrid working

Wednesday to Friday, 18 hours per week

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits:

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion:

Public Services Delivery Scotland is a national organisation and, as an anchor institution , it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader , it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments , please contact the Recruitment Team on NSS.wfrs@nhs.scot

Further information:

For an informal discussion on the post, please contact Pamela Page , Executive Assistant at pamela.page2@nhs.scot

Closing date for completed applications is 2 nd September 2026.

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance,