Junior Operations & Commercial Support Assistant

Job Description

• Title: Junior Operations & Commercial Support Assistant
• Start Date: ASAP
• Location: London Office
• Salary: £22,500- 27,500 as a starting salary
• Hours: 37.5hrs per week

About Us

One Business Energy (OBE) is a family-owned B2B energy supplier with ambitious plans for growth. We are building the business from the ground up, with a clear goal: to provide UK businesses with competitive, technology-driven energy solutions backed by excellent customer service.

We are a sister company to Foxglove Energy Supply Limited (Outfox Energy) and part of a well-established, Leicester-based family group operating across energy, heating, property and investment. This gives OBE the best of both worlds: the opportunity and pace of a start-up, supported by the experience, knowledge and infrastructure of a wider established group.

We are a small, highly driven team, building OBE on strong foundations of trust, commitment and discipline. With a flat structure and very little bureaucracy, you will work closely with colleagues across sales, operations, finance and the wider group. Your contribution will be visible, and good ideas are expected to turn into action.

This is an environment for people who communicate well, take ownership and want to learn quickly. You will need to be comfortable working with brokers and sales teams, collaborating across different disciplines and getting involved wherever the business needs you.

The role is junior, but the opportunity does not have to be. As we grow OBE over the coming years, we want ambitious people who perform well to grow with us, take on greater responsibility and leave their mark on the business they helped build.

What You'll Be Doing

• Handling customer and broker enquiries by phone and email.
• Preparing quotes, checking pricing and maintaining accurate customer records.
• Processing contracts and keeping customer accounts up to date.
• Supporting billing and invoicing activities.
• Using Excel to maintain records, reports and operational information.
• Working with sales, operations and other teams to resolve queries and keep processes moving.
• Identifying ways to improve processes as OBE grows.

About You

We value mindset over credentials. You'll fit right in if you are:

• Confident dealing with customers, brokers and internal teams.
• Organised and detail-oriented, with good Excel skills.
• Keen to learn, take ownership, and contribute to continuous improvement.

Skills & Experience Required

• Strong communication skills and confidence when dealing with customers and brokers
• Excellent organisational skills with strong attention to detail.
• Ability to manage multiple tasks and prioritise workload effectively.
• Competent in Microsoft Office, particularly Excel and Outlook.
• Numerical skills and confidence working with pricing and billing data.
• Previous experience in an administrative, sales support, operations, or energy industry role is beneficial but not essential, as full training will be provided.

What We Offer

• Hands-on learning and direct mentorship from experienced leaders.
• A family-run, supportive environment where people work together and your ideas are valued.
• A start-up experience where ideas matter and growth is shared.
• The opportunity to develop your skills and build a long-term career within a growing business.

Join Us

If you want to learn, contribute, and grow in a business where every day brings something new, join One Business Energy and be part of our journey to power the next chapter of UK business energy.