Customer Services Assistant at Nuffield Health in Bournemouth
About the role
- Customer Services Assistant
- Bournemouth Hospital | Marketing| Permanent | Part Time
- £25,038.00 per annum pro rata
- 22.5 hours per week
If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.
As a Customer Service Assistant at our Contact Centre, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.
As a Customer Service Assistant, you will:
- Expertly handle all contact with our customers
- Make good use of a number of channels, including calls, emails, live chat and social media
- Ensure the customer journey is always seamless
- Be part of an exciting, varied and dynamic environment
- Bring your skills to deliver excellent customer service, every time
- Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
