Clerical Assistant

On the 1 August 2026, The University of Greenwich and University of Kent formed a pioneering new multi-university group- London and South- East (LASE) University Group. Should you join us, you will be employed by LASE but will work as part of the University of Kent academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities. Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.

Do you have experience providing clerical support including front facing support to students and staff? Can you multi-task covering reception, managing inbox and phone enquiries? If yes, then please read on.

Kent and Medway Medical School (KMMS) are looking for a Clerical Assistant to join the Operations team. You will provide accurate and efficient general clerical support in KMMS, assisting with the smooth running of the School. You will provide regular front facing support to students and staff by covering reception desks in KMMS buildings and will have primary responsibility for managing the KMMS general inbox and general enquiry phone line.

You will work on both the University of Kent and the Canterbury Christ Church University campuses.

As a Clerical Assistant, you can expect to be involved in:

• Providing general clerical support to facilitate the smooth running of KMMS, assisting in day to day administration of KMMS. Examples of tasks may include: receiving and distributing incoming, outgoing post, scheduling, arranging and servicing meetings; providing general clerical support to staff projects across KMMS
• Providing efficient facilities management services, including the programming of staff cards, key/fob management, assisting with staff office allocation and moves, fault reporting, building maintenance, overseeing furniture supplies, removing unsafe/surplus to requirement items as required
• Supporting the wider activities of KMMS, contributing to the planning and delivery of events, activities, tasks, such as open days

What will you bring to the role?

• Excellent oral and written communication skills with the ability to deal with a range of people at all levels
• Experience of providing effective customer service
• Ability to work well as a member of a team and across teams

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number KMMS-131-26.

We particularly welcome applications from black, Asian and minority ethnic candidates as they are under-represented at this level in this area

• Occasionally we may need to close a vacancy before the published deadline due to a high number of applications being received, therefore we strongly advise you to submit your application as soon as possible. (All vacancies will be open for at least one week.)

PLEASE NOTE: We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and equality at all levels.

• Section
• Kent and Medway Medical School
• Location
• Canterbury
• Salary
• £23,350 to £24,215 per annum
• Grade
• Grade 3
• Post Type
• Full Time
• Contract Type
• Permanent
• Release Date
• Monday 17 August 2026
• Closing Date
• 23.59 hours BST on Sunday 23 August 2026 (unless otherwise stated*)
• Reference

KMMS-131-26