Head of Counter Fraud Learning & Development

• Details
• Reference number
• 475490
• Salary
• £69,308 - £80,342
• National: £69,308 - £74,129 London: £73,690 - £80,342
• A Civil Service Pension with an employer contribution of 28.97%

GBP

• Job grade
• Grade 6
• Contract type
• Permanent
• Business area
• CO - Public Sector Fraud Authority
• Type of role
• Other
• Working pattern
• Flexible working, Full-time, Job share
• Number of jobs available
• 1
• Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Glasgow, London, Manchester, Newcastle-upon-Tyne, York

About the job

Job summary

The Head of Counter Fraud L&D is a critical leadership role responsible for the design, delivery, and assurance of learning products to build capability in managing fraud, bribery and corruption across the public sector.

Job description

1. Strategic Leadership & Vision

• Work with the Deputy Director and Strategic Technical Advisor to implement the vision for counter fraud learning and develop strategic aims to be implemented across multiple organisations.
• Lead and manage a team of learning specialists across multiple locations, building a high-performance culture and delivering through others.
• Develop, design, and establish new products, processes, and services from inception to operational rollout.

2. Senior Stakeholder Relationships

• Working closely with very senior (SCS1 and SCS2) fraud leaders and senior law enforcement leaders as a credible source capability insight.

3. Learning & Development Delivery

• Oversee the end-to-end development, design, and delivery of high-quality learning and development products.
• Lead the assurance of learning programmes, learning providers and awarding body content, ensuring high quality standards are maintained.
• Develop and maintain technical documentation to support L&D delivery such as curricula for each counter fraud discipline aligned to professional standards.
• Continuously improve the counter fraud learning offer by engaging with individuals and organisations and reviewing relevant MI.

4. Operational & Contract Management

• Manage third-party suppliers and specialist contractors, responsible for contract management to ensure value for money and delivery excellence.
• Navigate and utilize emerging technologies, maintaining a high-level understanding of AI and its impact on the capability and assessment field.
• Ensure the team operates within capacity while managing the delivery risks associated with a high-pressure environment.

5. Wider Counter Fraud Stakeholder Engagement

• Build and maintain positive relationships with internal and external colleagues across a wide range of organisations and sectors to understand L&D needs and the latest best practice.
• Use excellent written and verbal communication skills to influence senior leaders and represent the PSFA’s and GCFP’s capability interests.

Person specification

Essential Criteria:

Technical Expertise

• Counter Fraud Experience: Deep knowledge of counter fraud and economic crime in more than one GCFP discipline, with experience leading in such an environment.
• L&D Professionalism: Proven experience in the development, design, and delivery of complex learning products and accreditation frameworks.
• AI & Future Trends: An understanding of Generative AI’s impact on capability assessment and professional development.

Leadership & Management

• Strategic Implementation: A track record of setting a vision and successfully implementing capability strategies across organisational boundaries.
• The Gravitas to come across as a credible expert capable of advising and supporting the development of senior leaders.
• People Management: Experience in leading teams remotely and across multiple geographic locations.
• Supplier Management: Commercial acumen in managing third-party contracts and ensuring high standards of service from delivery partners.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Technical skills

We'll assess you against these technical skills during the selection process:

• Presentation

Benefits

Alongside your salary of £69,308, Cabinet Office contributes £20,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Experience and Technical skills.

Application process

After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:59 on 27/08/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Our online test supplier will be performing scheduled maintenance between 16:00 and 19:00 on the 23/08/2026 . You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

You will also be required to submit a CV and a personal statement (750 words) linked to the essential criteria. Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be undertaken using the CV against the lead criteria, which is Strategic Implementation.

Selection process

At the interview stage you will be required to give a 10 minute presentation, followed by questions relating to the candidate’s experience in the essential criteria listed.

Details of the presentation will be given at a later date.

• Expected timeline
• Expected sift date – TBD
• Expected interview date/s – TBD

Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetoffice.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires CTC clearance, which would normally need 3 years’ UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

If successful and transferring from another Government Department a criminal record check may be carried out.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Ricky Reed-Killick
• Email : ricky.reed-killick1@cabinetoffice.gov.uk

Recruitment team

• Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.