Operations Administrator - UCL Internal Applicants only at University College London in London

Ref Number

B04-07904

• Professional Expertise
• Administration and Business Support
• Department
• UCL BEAMS (B04)
• Location
• London
• Working Pattern
• Full time
• Salary
• £36,433-£42,891
• Contract Type
• Permanent
• Working Type
• On site
• Available for Secondment
• No
• Closing Date
• 01-Nov-2026

About us

The Department of Medical Physics and Biomedical Engineering is one of the largest Medical Physics and Biomedical Engineering departments in the UK. The Department is proud to host internationally leading researchers covering a broad range of activities, spread over several sites. Our staff and students have a diverse range of interests and expertise, covering many areas of physics, biomedical engineering, medicine, physiology, computer science, and mathematics. Our focus is on excellent academic research in identifying new technologies and methods for diagnosis, treatment and management of diseases using medical imaging, physiological monitoring, and the development of implanted devices.We offer a range of undergraduate and postgraduate degrees and are home to over 700 students. These programmes include a range of departmental and cross-faculty modules, incorporating problem and scenario-based learning at all stages. This creates a highly engaging learning environment where students put their theoretical knowledge to practical application.

About the role

To be responsible for delivering an effective and efficient day-to-day departmental operations service within the Medical Physics & Biomedical Engineering Department. The post holder will, where possible, make improvements to Medical Physics operations processes. A proactive, flexible and customer-focussed approach is required at all times to ensure a high level of service to staff, students and visitors

About you

• Deliver a range of departmental operations activities and applying operational knowledge
• using established processes and UCL systems, ensuring an efficient, effective and customer-
• focused service aligned to UCL policies. This includes using and interpreting data reports to

support delivery of operations activities. For example, making room and catering bookings,

coordinating general departmental posts and deliveries, and submitting service requests.

• Act as the first point of contact for internal and external routine departmental operations

queries. Respond or signpost to the appropriate departmental or faculty specialist functional

teams and/or central UCL services and advise on departmental operations processes.

• Organise departmental meetings including booking room, drafting agendas, taking minutes

and following up on actions.

• Maintain departmental administrative systems and records, ensuring efficiency and in

accordance with UCL policies.

• Provide flexible project administrative support as requested for one‑off and ad hoc tasks or

projects, and departmental Athena Swan and EDI initiatives.

• Contribute to the implementation of continuous improvement of processes and the rollout of

new processes, procedures and systems.

• Provide routine financial administrative support as agreed. For example, acting as named

Purchasing card holder, submitting expense claims, raising requisitions, submitting new

supplier requests, and assisting with monitoring of expenditure for agreed departmental

finance accounts.

• Provide routine people‑related administrative support as agreed.
• Contribute to a positive and welcoming experience for interview candidates and visitors as

required. For example, supporting the logistics for interviews and associated assessments and

coordinating visitor access needs such as guest WiFi accounts and/or swipe cards

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit to find out more.

• If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact Medphys.HR@ucl.ac.uk
• The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working
• As the Service Simplification HRFRI Programme develops, the role may change and the postholder will be expected to adapt to any changes in processes, systems and ways of working

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people.

• Our department holds an Athena SWAN Bronze award, in recognition of our commitment to advancing gender equality.

You can read more about our commitment to Equality, Diversity and Inclusion here :