Home Manager - Nurse Qualified at Stow Healthcare in London

• Job Title - Home Manager – Nursing Home Leadership Opportunity
• Location: New Eltham, SE9 3PW
• Hours: Full-time
• Salary: Competitive + benefits package

Are you a dedicated leader with a passion for delivering outstanding care. We’re seeking a Home Manager to lead our nursing home with integrity, empathy, and excellence. The organisation is set for growth and is the ideal environment for an individual to grow and flourish with a caring and vibrant organisation. A place where your ideas are welcomed and equality is embraced.

Your Responsibilities:

• Oversee the day-to-day operations of the nursing home, ensuring the delivery of safe, high-quality and person-centred care.
• Lead, inspire and develop a multidisciplinary team to deliver outstanding outcomes for residents with complex care, dementia and mental health needs.
• Lead and manage referral flow and occupancy, working proactively with local authorities, NHS services, commissioners, hospitals, social care and other professional networks across multiple boroughs.
• Assess and contribute to the suitability of new referrals, using your knowledge of dementia, mental health and complex care to ensure residents can be safely and appropriately supported within the home.
• Balance occupancy and business requirements with clinical suitability, safeguarding, resident compatibility and quality of care, ensuring admissions are appropriate and sustainable.
• Ensure compliance with CQC standards, safeguarding requirements, clinical governance and all relevant legislation and best practice.
• Build and maintain strong relationships with residents, families, commissioners and healthcare professionals, creating effective networks across disciplines and boroughs.
• Champion a wraparound approach to care, working collaboratively with GPs, mental health teams, social workers, community services and other professionals to ensure each resident’s physical, psychological, emotional and social needs are met.
• Promote effective multidisciplinary working and ensure external professional input is coordinated and embedded within the resident’s care plan and day-to-day support.
• Manage budgets, staffing and resources efficiently, ensuring the home is appropriately resourced to meet the needs of its resident population.
• Promote a culture of dignity, respect, inclusion and continuous improvement, ensuring residents remain at the heart of all decisions.

The Skills you’ll need:

• Proven experience in managing a nursing or residential care home, ideally supporting residents with complex dementia and/or mental health needs.
• Strong leadership, communication and relationship-building skills, with the ability to influence and network effectively across multiple professional disciplines and boroughs.
• Strong knowledge and understanding of dementia, mental health and complex care, with the ability to assess needs and determine appropriate levels of support.
• Demonstrable experience of managing referrals, admissions and occupancy, with the ability to develop and maintain effective referral pathways and professional networks.
• Clinical background (RGN/RMN/RNLD) essential.
• In-depth knowledge of regulatory frameworks, safeguarding, clinical governance and best practice in dementia, mental health and elderly care.
• Ability to work collaboratively with local authorities, NHS services, commissioners, social care, mental health teams and other multidisciplinary professionals to achieve positive outcomes for residents.
• A strong understanding of how to coordinate wraparound care, ensuring services and professionals work together effectively around the individual resident.
• NVQ Level 5 in Health & Social Care or equivalent.
• Commercially aware, with the ability to manage occupancy and resources while maintaining high standards of care and resident safety.
• Compassionate, resilient, collaborative and committed to enhancing the lives and wellbeing of residents.

What We Offer:

• Supportive senior management and ongoing professional development
• A warm, welcoming environment with a focus on quality and kindness
• Opportunities to innovate and shape the future of care
• Competitive salary, pension, and holiday entitlement
• Free staff meals
• NMC registration paid
• Employee assist program
• DBS paid

The Oaks

The Oaks is a welcoming, CQC-rated Good nursing home in New Eltham, providing exceptional nursing, dementia, end-of-life, and respite care. With personalised support, a compassionate team and a true family atmosphere, we create a place where residents feel safe, valued and genuinely at home.

Dayshift