About the role
- Opportunity information
- Salary £22000 - £28000 per year
- Duration 15 months
- Advert closing date 15/11/2026
- Description
Join our US Casualty team as a Broker Support Apprentice and gain hands-on experience in insurance. Working across sectors including Transportation, Construction, Manufacturing, and Food & Beverage, you will develop industry knowledge and support broking activities while completing a Level 3 Insurance Practitioner Apprenticeship and Cert CII.
Support the team:
- Provide essential administrative support to the division to keep operations running smoothly.
- Maintain our electronic filing system accurately and on time.
- Use key documentation and follow departmental procedures carefully.
- Provide ad hoc support to your Team Lead and colleagues when required.
- Take on additional tasks when needed to help the team succeed.
Work with Clients and Business:
- Collaborate with colleagues to manage new and renewal business, mid-term amendments, and client enquiries professionally and efficiently.
- Work with brokers and team members to understand client needs and support broking strategies.
- Answer questions and solve problems for clients quickly and professionally.
- Help resolve issues and handle complaints with confidence and care.
Contribute to Performance and Quality:
- Assist in setting and tracking sales targets, for yourself and the wider team.
- Check your work and your team’s work to make sure it’s top quality.
FCA Conduct Rules
Under the Senior Managers and Certification Regime the FCA and Aventum expects that:
- You must act with integrity.
- You must act with due skill, care and diligence.
- You must be open and cooperative with the FCA, the PRA and other regulators.
- You must pay due regard to the interests of customers and treat them fairly.
- You must observe proper standards of market conduct.
- You must act to deliver good outcomes for retail customers.
Entry requirements
At least 5 A-C equivalent Grade GCSE’s including English, Maths and preferably ICT.
- Training to be provided
- Insurance Practitioner Level 3 Apprenticeship
- Things to consider
We are proud to be an equal opportunities employer, with 93% of employees saying they can be themselves at work. We welcome applicants from all backgrounds and foster an inclusive culture. We recognise the importance of flexibility and offer hybrid working. Reasonable adjustments are available throughout the recruitment process.
Skills required
- Communication skills
- Organisation skills
- IT skills
- Team working
- Problem solving skills
- Attention to detail
Future prospects
Excellent progression available within the company. This may lead to a permanent position with employer and future progression.
- Hours per week 37.5
- Working week Mon-Fri
- Apprenticeship standard Compliance and risk officer (Level 3)
- London, London, United Kingdom, EC3R 8AF