Library Support Officer

Job description

We have an exciting opportunity at our Openshaw Campus to join us as a Library Support Officer on a permanent, full-time (35 hours per week), term-time only basis (39 weeks).

As a Library Support Officer, you will provide outstanding support to students to enable them to access high quality resources and equip them with the ability to develop their study and academic skills to support lifelong learning and achieve their goals.

Responsible for ensuring a vibrant, welcoming, and safe library space for all users of the service, whether physical or online, which is conducive to learning and independent study. Project a positive and welcoming image while consistently delivering excellent customer service and engage proactively with students and staff (at all levels).

Responsible for the creation and delivery of study skills sessions, both digital and in-person models in a blended learning environment.

Establish effective working relationships with curriculum colleagues and students to enable full utilisation of the library service.

Initiate and develop projects to deliver user focussed, inclusive and accessible services that engage with our student community and work on library initiatives with cross-site groups.

Site Information

Our Openshaw campus is a vibrant, modern hub of learning, equipped with outstanding, industry-standard facilities designed to inspire both staff and students. Located just outside Manchester city centre, the campus offers a wide range of vocational and academic courses, with specialist spaces for areas such as construction, engineering, health, and digital.

Who are TMC?

The Manchester College is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated “Good” by Ofsted. The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.

Benefits

• 35 days paid annual leave plus 5 bank holidays (pro-rated for weeks worked per year).
• 3 well-being days per year (pro-rated) .
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need:

• Level 2 English & Maths
• Level 3 qualification
• Training/Learning support qualification or equivalent experience
• Demonstrate significant experience of working successfully with groups of young people to support, lead and motivate them. Taking effective actions to positively manage behaviour.
• Proactive, innovative and energetic approach to managing and supporting a diverse range of students.
• Extensive customer facing work and provision of excellent service to internal or external customers
• Experience of managing a busy and diverse workload; prioritising and responding to urgent situations effectively.
• Ability to use a variety of software including Microsoft Office; a range of IT Systems and databases; and be able to adapt to new technology.
• Confident to support people of all ages and with diverse needs.
• Ability to plan and effectively organise resources and time to deliver personal and service objectives.
• Create new ideas and perspectives to ensure continuous improvement.
• Proven effective communication with young people and colleagues, evidencing the ability to influence positive and mutually beneficial changes and outcomes.

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At The Manchester College, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester’s and the UK’s rich diversity and vibrancy.

The closing date for this job advert is 09/09/2026. However, sometimes the job advert may close early if we receive a good response!