Estates Support Manager

Job summary

By joining the NHS and Herefordshire & Worcestershire Health and Care NHS Trust, you become part of a talented, dedicated team of experts who are passionate about helping the NHS get the most from its estates, keeping the buildings and equipment used by nursing and clinical teams in a safe condition.

By working together, we can drive real change for the NHS and enable our healthcare professionals to focus on providing excellent patient care. The Estates team are looking to recruit an organised and efficient Estates Support Manager.

The post will be based at Kings Court 2, Worcester but will have responsibility across both Herefordshire & Worcestershire. The role requires a high level of attention to detail, accuracy and the ability to work under pressure using own initiative.

If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert. Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Employment on a time limited visa doesnt guarantee sponsorship at point of expiry. Main duties of the job You'll lead the Estates Back Office Team, providing day-to-day management of the Estates Helpdesk, reception and post room, while ensuring high standards of customer service and operational performance.

You will also be responsible for Trust-wide utility management, overseeing supplier contracts, budgets and bill validation with the support of the Trusts Environmental and Sustainability Manager. You will also lead on performance reporting to support safe, efficient and sustainable estate operations.

Working closely with clinical, operational and corporate colleagues, you'll build strong relationships, coordinate contractors and resources, and help drive service improvements across the Estates and Facilities function.

You'll also contribute to policy development, lead on performance management and staff development, and play a key role within the Estates and Facilities Management Team, ensuring services are delivered safely, efficiently and in line with Trust objectives.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer; 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job description

Job

responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria Essential I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential Educated to degree level and/or equivalent qualification or able to demonstrate equivalent standing through experience. Considerable experience working in a similar role within an NHS environment. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable Postgraduate (or to work towards) qualification or professional accreditation. Prince 2 Foundation Level. IOSH or NEBOSH Qualification.

Experience Essential Relevant Estates experience within the healthcare sector. Line management of staff. Experience delivering organisational change and influencing stakeholders.

Managing complex projects, budgets and external contractors/consultants. Desirable Considerable experience working in an Estates management role, within a healthcare environment. Experiencing of managing utility contracts, including electricity, water and gas.

Knowledge Essential Expert knowledge of Estates functions, frameworks and relevant estates and facilities legislation. Strong analytical, problem-solving and project management skills. Excellent communication and influencing skills with the ability to engage at all levels.

Ability to work autonomously, prioritise effectively and manage competing deadlines. Experience of working in a policy-driven environment. Proven track record of leading a multidisciplinary team from diverse backgrounds.

Working knowledge of the internet and Microsoft Office applications. Desirable Knowledge and experience in environmental monitoring/reporting tools. Knowledge of NHS Estate code and Health Technical Memorandums relating to the post.

Skills and Abilities Essential Ability to challenge poor behaviour. A positive attitude and the ability to act on feedback. Ability to praise and be supportive of others.

Ability to communicate clearly and effectively in English in both verbal and written formats. Manage resistance to change and the ability to deal positively with challenging situations. Ability to delegate and motivate staff.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.