Band 3 Bowel Cancer Screening Co-Ordinator

Job summary

The BCSP Coordinator will provide high-quality administrative and coordination support to the Bowel Cancer Screening Programme (BCSP), ensuring all relevant patient documentation is accurate, complete and readily available.

The post holder will maintain databases and the Patient Administration System (PAS), ensuring information is recorded accurately and in a timely manner. The role will act as a key point of contact for the BCSP nursing team and provide administrative support to ensure the smooth running of the service.

Duties will include managing electronic patient records, booking appointments, maintaining accurate records and supporting the team with administrative tasks as required. The post holder will work with an external PAS system, with full training provided, and will develop a good understanding of relevant systems and processes.

The role will also support the team's health equity strategy to reduce inequalities and improve access to screening. This will include attending and supporting promotional and community engagement events.

This is an exciting opportunity to join a specialist service that continues to develop and offers the opportunity to contribute to ongoing service improvements. We are looking for an enthusiastic, organised team player committed to delivering high-quality support and excellent patient service.

Main duties of the job Attached you will find the personal specification document which provides more detail about the essential and desirable skills and the experience required for this role. Please review this when completing your application.

The post holder will be required to work by the trust values and have empathy and a sympathetic approach to patients, family and their carers, whilst managing complex and confidential information. Full training will be given to the appointees.

To discuss this post or to arrange a visit, please contact Cheryl Entwistle (Operations Manager) on 0121 424 9373.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued.

We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people.

As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential.

For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job description

Job responsibilities *Please Note :

For a detailed job description for this vacancy, please see attached Job Description* Person Specification

Qualifications

Essential *Good general education, including GCSE English and Maths (Grade A--C / 9--4). *NVQ Level 3 in Business Administration or equivalent administrative experience. Desirable *IT qualification such as ECDL. *RSA Level 3 typing or equivalent experience within administrative environment.

Experience Essential *Experience working with the public and delivering high quality customer service. *Experience using Microsoft Office applications (Word, Excel, Outlook). *Experience using IT systems for data entry and information retrieval. *Experience working in a busy, fast paced environment. *Understanding of confidentiality, data protection and information governance requirements.

Additional Criteria Essential *Ability to meet the travel requirements of the role, including cross site working between Trust locations (e.g.

Queen Elizabeth, Heartlands, Good Hope, and Solihull Hospitals). *Ability to work under pressure and manage competing deadlines while maintaining accuracy and attention to detail. *Commitment to working to a high professional standard, demonstrating reliability, integrity, and initiative. *Willingness to learn, develop, and participate in training, appraisal, and personal development opportunities.

Desirable *Understanding of the importance of patient centred care and the role of clinical administration in supporting patient pathways.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.