Ward Clerk

Job summary

We are seeking to recruit a Full/part-time ward clerk (s) to join our existing team within Medicine & Emergency Care. The successful post holder will be based at either Wansbeck or North Tyneside Elderly Assessment Units and will provide day to day admin support to the Units and other acute frailty services.

Shift working is required between the hours of 08:00 - 17:00, 5 days per week Mon-Friday. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job The successful candidate will provide admin support, including maintaining good IT skills & recording of patient admissions, transfers and discharges on PAS & Nervecentre. To undertake reception duties for multi disciplinary teams including answering the telephone and relaying messages to clinical staff.

To undertake general office administration duties including filing, using Mediviewer to retrieve medical notes and information, scanning & handling post. Excellent communication skills and awareness of confidentiality. Booking patient transport.

Booking clinic appointments for elective referrals.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country.

Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?

Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true?

Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job description

Job

responsibilities

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments involved in patientcare or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto PatientAdministration System. To provide an efficient administration and clerical service to ward staff, visitors and patients. To support elective bookings into acute pathways and telephone clinics

Person Specification

Qualifications Desirable ECDL NVQ Customer Care Experience Essential Previous office/reception experience.

Desirable Previous NHS experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.