Receptionist Bank

Job summary

First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Rhodes Wood Hospital in Hatfield will experience.

Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. Become a valued member of our staff bank at Rhodes Wood Hospital in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

In this role at Rhodes Wood Hospital, a service for children and young people aged 8-18 years with eating disorders, each day brings different challenges and experiences.

Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority.

Youll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. Theres also a huge range of courses on offer to help grow and develop your career.

Main duties of the job Elysium Healthcare is looking for a temporary Bank Receptionist in Hertfordshire, offering an hourly rate of £13.11 plus 12.07% holiday allowance uplift. The role involves being the first point of contact at Rhodes Wood Hospital for visitors, ensuring a friendly and professional atmosphere.

Responsibilities include coordinating the office diary, handling communications, and overseeing security protocols. The position offers flexible shifts, allowing you to match your schedule, and the chance to access various career development courses.

Previous experience, computer proficiency, and strong communication skills are required, along with a GCSE grade C or above in English.

About us

Elysium Healthcare, part of the global Ramsay Health Care, employs over 8,000 people across more than 80 services in England and Wales. The company covers sectors such as Mental Health, Neurology, Learning Disabilities, and Education, providing numerous opportunities for career growth.

Known for its unique approach to healthcare, Elysium emphasizes inclusive recruitment and safeguarding the welfare of service users. The company is a Disability Confident employer, following safer recruitment guidelines. Employees at Elysium can pursue a wide range of career paths, supported by training and development programs.

Job description

Job

responsibilities

First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Rhodes Wood Hospital in Hatfield will experience.

Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. Become a valued member of our staff bank at Rhodes Wood Hospital in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

What you will be doing

In this role at Rhodes Wood Hospital, a service for children and young people aged 8-18 years with eating disorders, each day brings different challenges and experiences.

Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority.

You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. There’s also a huge range of courses on offer to help grow and develop your career.

If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Receptionist you will be: Welcoming all visitors in a friendly manner and ensuring the sign the visitor book. Maintaining the upkeep of the reception area & meeting rooms are presentable. Managing the office diary for meetings, events, training days and therapy sessions.

Ensuring confidentially and security to the service. Receiving and dealing with telephone calls, emails and post. Ad hoc administration tasks.

Ensuring all appropriate leaflets and brochures are on display. Manage deliveries.

To be successful in this role, you will have: Previous experience Computer skills Communication and interpersonal skills Must be professional, confident and diplomatic GCSE English Language Grade C or above Be efficient and enthusiastic Awareness of understanding confidentiality and security Ability work alongside a team and independently Must be welcoming and self-motivated Where you will be working: Location : Rhodes Wood Hospital.

Shepherds Way, Hatfield AL9 6NN Join the team at Rhodes Wood Hospital providing care for children and young people aged 8-18 years with eating disorders who require residential care, working on tailored treatment programmes designed for the individual needs of each young person.

There is also an on-site Ofsted Registered school to support young people continue with their education while in hospital. Rhodes Wood Hospital is located on the outskirts of Hatfield, which is easily reachable by car.

What you will get:

Hourly rate of £13.11 (plus 12.07% holiday allowance uplift) Two-week paid induction Free meals and parking Mandatory training to ensure you are fully able to do your job at the best of your ability. Wellbeing support and activities to help you maintain a great work-life balance.

Pension contribution to secure your future (Optional) There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career.

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment.

It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications Essential Previous experience, Computer skills, Communication and interpersonal skills, Must be professional, confident and diplomatic, GCSE English Language Grade C or above, Be efficient and enthusiastic, Awareness of understanding confidentiality and security, Ability work alongside a team and independently, Must be welcoming and self-motivated Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.