Business Support Team Leader - CFHD

Job summary

We have an exciting opportunity for a full time 1.0wte, office-based Band 4 Business Support Team Leader to join our friendly team working within our Eastern Business Support Team. Although the main base will be Exeter, there may be occasions when you are required to work from our Tiverton base.

Children and Family Health Devon (CFHD) is the place to be! We have developed an innovative, integrated model of childrens community services and are looking to appoint enthusiastic individuals within the business support function.

You will be joining a strong, enthusiastic and supportive group of professionals who will be your peers and colleagues this provides a real sense of professional collaboration at work that will be an asset to your daily work, your career development and your support network.

Main duties of the job Are you ready to thrive in a fast-paced, dynamic environment?

We are looking for a proactive and organised individual to play a key role within our Eastern Business Support Team, overseeing a range of essential administrative functions including: providing day-to-day line management of up to eight direct reports dealing with management issues such as workload, performance, absence etc mailbox management clinic planning data validation building compliance oversight and more

About us

At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay.

We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.

Our children and young people say We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way.

When staff are positive and friendly, they help to create an environment that is informal and without pressure.

Who we are

We are an alliance of NHS organisations led by Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.

Join us in beautiful Devon With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending timein the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.

Job description

Job

responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification .

Information regarding the clinical pathways we support within Business Support can be found on the Children and Family Health Devon website.

Person Specification

Qualifications

Essential Good general education e.g. GCSEs or equivalent Relevant administrative or IT qualifications e.g.

ECDL, RSA, NVQ etc Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level Desirable NVQ level 4 Business Administration or equivalent experience Qualification in supervisory or line management or relevant experience Experience Essential Computer literate Good working knowledge of Microsoft Office packages including Outlook, Word, Excel Good knowledge of a wide range of office procedures Clerical, administrative or reception experience (minimum 3 years) Experience in line management of administrative staff Experience within a customer care, healthcare or social care setting Good knowledge of a wide range of office procedures Experience of dealing with difficult HR/staffing issues Experience of Supervision of Staff Experience of HR Processes Experience in Minute Taking Desirable Good knowledge of a wide range of office procedures Experience of dealing with difficult HR/staffing issues Experience of Supervision of Staff Experience of HR Processes Experience in Minute Taking Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.