Bank Administrators

Job summary

Join our Temporary Admin & Clerical Bank Workforce Today Admin Assistants, Service Coordinators, Personal Assistants Ward Administrators, Receptionists £13.38-£19.99 per hour dependant on grade We are seeking talented and adaptable individuals to join our temporary workforce across a variety of administrative and support roles within both clinical and non-clinical teams.

We are particularly interested in candidates who are immediately available to work on a short term and full-time basis! Are you an experienced Administrator, Coordinator, Advisor, Ward Clerk, Receptionist, Secretary ?

Perhaps you're a recent graduate or have strong administrative experience and are looking for your first or next opportunity. If so, we'd love to hear from you. You will often be based within our clinical departments and will be one of the first points of contact for patients, families, and colleagues.

You'll need to be customer-focused, approachable, and professional, with excellent IT skills and the ability to work accurately and efficiently in a fast-paced setting. You'll need excellent organisational skills, strong attention to detail, a professional telephone manner, and and a strong commitment to customer service .

You'll bring strong organisational skills, attention to detail, and the ability to meet deadlines. You'll work collaboratively with colleagues, helping to ensure the smooth running of key business functions.

Main duties of the job Our roles are varied and challenging and your day to day duties may include; Undertake a variety of administrative duties to assist in the smooth running of the hospital including the provision of administrative support to clinical staff . Provide administrative support non clinical areas such as Finance, HR.

Helping track our patients through their journey to ensure a great patient experience. Supporting the Senior Administrators including typing of clinical correspondence and adding patients to waiting lists.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

What We're Looking For

Previous administrative experience or transferable skills from a similar role Strong communication and customer service skills Good IT literacy and experience using Microsoft Office applications Excellent organisational skills and attention to detail The ability to work independently and as part of a team A flexible and proactive approach to work Whether you're looking to broaden your experience, return to administrative work, or take the next step in your career, we'd be delighted to hear from you.

Apply today to join our temporary workforce and make a real difference.

About us

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged.

All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently.

We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion. We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks.

Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion.

All of our staff networks are open to any employee.

Job description

Job

responsibilities

Bank work at GOSH Please refer to the attached job description for a comprehensive list of

duties and responsibilities

When an assignment is offered by the Bank Team and accepted by you, your working hours will be agreed on a case-by-case basis, depending on service requirements and your availability.

Joining our Bank provides a great opportunity to gain experience across a variety of departments within the hospital, offering valuable insight into different areas of the organisation and helping you develop skills that could support future applications for permanent roles at GOSH.

We are particularly interested in candidates who are immediately available to work on a full-time basis . While the majority of our assignments are full-time opportunities, applications are welcome from those seeking part-time work. Please note that weekend-only vacancies and ad hoc shifts are less common.

Person Specification

Education, Training and

Qualifications

Essential GCSE Level 2 (Grade A* - C) or equivalent in English, ICT and Mathematics or equivalent experience Level 2 or 3 Administration/Customer Service/Secretarial or Higher apprenticeship Level 3 or equivalent experience Desirable RSA Level 2 Typing or equivalent Degree level Education Foundation programme Knowledge & Experience Essential Demonstrable previous experience of providing administrative support in a team environment Experience of maintaining efficient administrative systems Experience of using hospital operational systems (medical records/waiting lists/out patients) Knowledge and understanding of the health service Knowledge and understanding of Equality and diversity Experience of updating and maintaining database systems or records Relevant previous reception/customer service experience Experience of maintaining confidentiality and data protection Experience of working in a diverse team Desirable Experience of working in the NHS or healthcare setting e.g.

GP surgery, private hospital Skills and Abilities Essential Effective communication and Interpersonal skills Establish and maintain good working relationships Able to use own initiative and work without supervision Ability to organise and prioritise own workload Good communication skills - ability to give clear directions, explanation and listening skills Ability to work positively and proactively with a multidisciplinary environment with senior medical staff Ability to use Microsoft Word, Outlook and Excel Our Always Values Essential Always welcoming - positive, polite, prompt, responsive Always helpful - respectful, supportive, approachable; caring Always expert - Up-to-date knowledge , strive to provide a quality service, proactive Always one team - informative, mindful, appreciative, open, honest Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .