Administration Assistant

Job summary

To provide comprehensive administration and clerical support to identified teams within Doncaster Care Group. This will include dealing with queries from the service users, inputting and updating data relating to the service and working with clinicians and partners to provide administration support for service delivery.

Main duties of the job To provide administration and clerical support to identified teams within the adult pathway within Doncaster Care Group. The post holder will be the initial point of contact for both staff and general public, whether by telephone or in person.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation.

Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://www.rdash.nhs.uk/about-us/getting-involved/work-with-us/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook

Job description

Job

responsibilities

Please view the attached job description and person specification to view the full details

about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications Essential GCSE Grade A-C in Maths and English or Functional skills level 2 equivalent Experience Essential Experience of using Microsoft Office applications Desirable Previous NHS experience or other large public sector organisation would be an advantage Previous experience of using an electronic records system would be an advantage Experience of working in a large busy office environment.

Knowledge Essential Microsoft Office applications ECDL or equivalent

qualifications

Skills/ Abilities Essential Experience of office procedures, i.e. filing, photocopying, message taking, typing Experience in accessing internet / email facilities Good communication skills - accuracy in relaying messages, polite, approachable manner Ability to recognise what information is confidential information and knowledge of how to maintain confidentiality Ability to deal with members of the public Ability to work as part of a team Ability to work under pressure Ability to work unsupervised at times Flexible and adaptable approach Reliability Ability to multitask and manage large volumes of work.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.