Business Support Administrator

Job summary

The Secondary Care Northern Alliance Team is looking for a motivated, enthusiastic and highly organised Business Support Administrator to join our team and provide comprehensive administrative and project support across a range of commissioning, contract management, performance and service improvement activities.

This is an exciting opportunity to play a key role in supporting the delivery of services that help improve healthcare outcomes for patients and communities across North East and North Cumbria.

Working closely with commissioning colleagues, senior managers, and a wide range of corporate and operational teams across NENC ICB, you will contribute to the successful delivery of key programmes, projects and workstreams.

Please note this post is only accepting applications from current staff members of North East and North Cumbria Integrated Care Board and staff members of North of England Commissioning Support (NECS). We reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job The role offers a varied workload and will involve coordinating meetings, preparing reports and presentations, maintaining action logs, work plans and project documentation, and providing high-quality business and administrative support to the wider team.

You will help ensure that workstreams are effectively organised, monitored and delivered to agreed timescales. We are seeking an individual who can manage multiple priorities, work independently, and maintain a high level of accuracy and attention to detail.

You will be professional, adaptable and able to build positive working relationships with colleagues and stakeholders at all levels.

About us

Our Integrated Care Board (ICB) is the largest in the country. The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities.

It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities. With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria.

As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

Job description

Job

responsibilities

The successful candidate will have excellent organisational, communication and administrative skills, together with a commitment to delivering a high-quality service.

In return, you will gain valuable experience working within a commissioning and contracting environment and be part of a supportive team dedicated to improving health services for local people.

If you enjoy working in a busy and supportive team, have a proactive approach and are looking for an opportunity to develop your skills within a rewarding role, we would love to hear from you. This is an excellent opportunity to contribute to the commissioning and improvement of healthcare services across North East and North Cumbria.

Person Specification

Qualifications

Essential RSA/NVQ level 3 or equivalent relevant experience Significant business support level experience and acquired knowledge of relevant process or procedures. Significant experience of providing project/business level support Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.

Desirable Project based software packages. Experience of working in a fast-paced healthcare environment. Experience and Knowledge Desirable Oracle procurement experience Microsoft Project Physical Skills Essential Advanced keyboard skills Ability to Independently travel as required to meet the requirements of the role.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.