LR256089 - Assistant dispatcher Walk-in service

Job reference:

256089

Salary:

Band 2 (£26,696 - £28,988)

Job closing date:

09/10/2026

Job Type:

Administrative Services

Location:

Aberdeen Health Village

Employment type:

Fixed-term

Hours Per Week:

11

Job posted date:

26/09/2026

Employer (NHS Board):

NHS Grampian

Department:

• Walk-in service
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• Job Advert

Come join our Team!

The Walk In Service hosted by Out Of Hours Primary Care (GMED) service is currently looking to recruit Assistant Dispatchers to join our dynamic and responsive team.

You will support the service in the provision of Walk In Service in Aberdeen. Walk in services are designed to give people same-day access to urgent primary care without needing an appointment. These services are part of a major national pilot programme supported by the Scottish Government.

You will be an enthused person who has excellent communication and interpersonal skills as the post involves working as part of a multidisciplinary team and dealing with members of the public and other departments and organisations in a mature and confident manner.

The successful applicants will co-ordinate use of clinical recourses for the Walk In Service which is operational between 12.00 until 20.00 Monday to Sunday. Please note that the service operates during Festive Periods as well.

The role requires an accurate and methodical team member who is prepared to work on their own initiative whilst under pressure, excellent accuracy and attention to details. Previous experience as healthcare support worker would be an advantage, but is not required.

Location: Health Village, Aberdeen

Available hours: various hours over a 4 week rota.

Contract: Fixed term for 12 months, with consideration to be appointed on Bank or secondment.

Benefits: pay enhancements for working unsocial hours.

Please note post may close early if we receive a high volume of applications.

Informal enquiries to: gram.walkincentre@nhs.scot

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot.

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

You should apply for this post by completing the application process on Jobtrain.

DO NOT upload a CV as this will not be used for short listing purposes.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/

To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.