Senior Infrastructure Engineer

Job summary

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

Technology Services provide the foundations upon which digital services for Department for Work & Pensions (DWP) are developed and operate. Our purpose is to deliver secure, effective, and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio led teams in a fast moving environment. Our teams deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolving technology landscape. Our work is focused around the following 6 themes:

• Delivering a digital workplace that improves the way we work.
• Delivering high-quality and resilient IT services and support.
• Building a world-class performance-focused user experience control centre.
• Exploiting and enhancing hybrid cloud services.
• Protecting and securing our services.
• Developing our people, capability and skills.

If this sounds like you, apply today!

Job description

The Identity Team delivers authentication, authorisation and identity governance services across DWP, supporting both human and non-human identities. Built on Microsoft Active Directory and Microsoft Entra ID, the team is responsible for critical identity capabilities including Identity Governance and Administration (IGA), Joiner-Mover-Leaver (JML) processes, Privileged Access Management (PAM), Multi-Factor Authentication (MFA), Single Sign-On (SSO), PKI, certificate and secrets management.

As a Senior Infrastructure Engineer, you will:

• Provide technical leadership for enterprise-scale identity services across on-premises and cloud platforms, including Microsoft Azure, Amazon Web Services (AWS) and Oracle Cloud Infrastructure (OCI).
• You will help deliver DWP's Identity strategy by strengthening identity governance, advancing Zero Trust principles, modernising access management capabilities, and improving the security and resilience of critical services.
• Work closely with Security, Architecture, DevOps, SRE and supplier teams, you will design and implement secure identity solutions, enhance JML processes through automation, and support privileged access capabilities using technologies such as Microsoft Entra Privileged Identity Management (PIM) and CyberArk.

This is a unique opportunity to play a pivotal role in shaping the future of Identity and Access Management across one of the UK's largest and most complex IT environments. You'll help drive innovation, influence strategic direction and make a real impact on services used by millions.

Please note: This role will require participation in an on call rota, which would involve occasional work outside normal business hours. Further details will be provided to successful candidates during the recruitment process.

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Lead Criterion Demonstrable expertise in Microsoft Active Directory and Microsoft Entra ID, including the design, implementation, support and optimisation of enterprise-scale identity and access management services with strong experience of hybrid identity solutions using Microsoft Entra Connect
• Significant experience delivering Identity and Access Management (IAM) services within a large, complex enterprise environment, working effectively across internal teams, multiple suppliers and third-party service providers.
• Strong experience of Identity Governance and Administration (IGA) and Joiner-Mover-Leaver (JML) lifecycle management, including access provisioning, role management, automation, auditing and compliance controls.
• Practical experience designing and implementing modern authentication and authorisation solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, federation, and application integration with Microsoft Entra ID.
• Proven experience implementing and operating Privileged Access Management (PAM) and Privileged Identity Management (PIM) solutions, including privileged account governance, Role-Based Access Control (RBAC), Just-in-Time (JIT) access, and technologies such as Microsoft Entra PIM or CyberArk.
• Experience applying Zero Trust principles to identity architectures, including least-privilege access, identity protection, privileged access controls and threat mitigation, with the ability to provide technical leadership and influence stakeholders at all levels.

If you would like to learn more about the role, please contact Richard.Hanley@dwp.gov.uk.

Benefits

Alongside your salary of £57,946, Department for Work and Pensions contributes

£16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

Pay for this role is from £57,946 to £73,205.

The maximum salary for the grade is £68,205 however a Digital Allowance of up to £5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria.

3. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification.

Ensure that all examples provided in your statement are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statement, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.

An initial sift will be conducted using the lead criterion stated in the Person Specification. Candidates who pass the initial sift will progress to a full sift

You will be provided with one combined overall assessment score for both your CV and Personal Statement.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

• You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Face to Face Interview

If you’re successful at sift stage, you will be invited to a face to face interview in your chosen Hub location. During the interview, you will be assessed against the experiences listed in the essential criteria under Person Specification.

Candidates will also be required to complete a 30-minute practical assessment to demonstrate their expertise in Microsoft Active Directory and Microsoft Entra ID during the face to face interview.

Interviews will take place from early November 2026. Interview dates to be confirmed.

Other information:

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

All successful candidates and those placed on reserve will be posted in merit list order by location.

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Security Clearance Requirement

You must meet the security requirements before you can be appointed. The level of security needed is security check.

You must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job.

For further information on National Security Vetting please visit the Demystifying Vetting webs