Digital Capabilities and Onboarding Manager

About the job

• Benefits
• Things you need to know
• Apply and further information

Location

Bristol, Swansea, Leeds, Nottingham, Newcastle-upon-Tyne, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge/Yeading.

You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note:

This role is advertised as being based in Uxbridge; however, the contractual base will be Yeading.

While estate works are being carried out at the Yeading site, all roles will be temporarily located in Uxbridge. Successful applicants will therefore begin their employment at the Uxbridge location.

Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028.

Employees based at Uxbridge will receive a London Weighting allowance of £4,000. This allowance will continue when the location moves to Yeading.

About the job

Job summary

This role will work with in the within the Digital & Data Directorate within the Delivery and Services Team.

You will lead multi-disciplinary and matrix managed teams across Tech Services specifically in Infrastructure and User Services. You will deliver small scale changes to existing technology, or the introduction of new technology. These projects could include Tech Refresh and business application implementation.

Successful delivery will be underpinned by ensuring in-scope business requirements are delivered within time constraints. This is a critical role in the context of building sustainable capability to operate, support and improve technology services.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

Your responsibilities will include, but aren’t limited to:

• Demonstrate effective delivery management skills to multi-task within tight deadlines.
• Communicate effectively and clearly between the technical and non-technical partners/stakeholders. Support / host discussions within a multidisciplinary team.
• Determine and plan their team requirements, including allocating resources and prioritising activities, over the short to medium term by fully understanding the business environment in which the team operates, the overall team objectives, ensuring their team fully understands and works to these requirements.
• Work in collaboration with other managers across all functions for the good of DVSA and to create a high performing and well-respected Agency.
• Provide project support for larger sized projects such as chasing and updating action owners for action point logs, risk logs etc. Secretariat support such as minutes and output notes. Leading on small but defined strands of work contained within a larger project.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

• Experience of working in a medium complexity project team or work stream lead for a small low complex project.
• Practised knowledge of planning, resource management, risk and issues management, governance, assurance, budget controls and requirements management.
• Strong negotiation skills and a proven ability to influence external partners, stakeholders and customers to achieve successful outcomes for the business.
• Ability to work collaboratively as part of a team and develop networks and relationships across teams and other business areas.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

Occasional travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Changing and Improving
• Communicating and Influencing
• Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Benefits

Alongside your salary of £35,663, Driver and Vehicle Standards Agency contributes

£10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Ability and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

• Stage 1: Online Test
• Stage 2: Sift of CV, Personal Statement and Behaviour Statement
• Stage 3: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Online test

At this stage, you will be assessed against the following Success Profile elements:

• Ability

After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. f you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 02nd October 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

If you successfully pass the test, you will be invited to complete the full application (please see ‘ Stage 2: sift ’ for further information).

Both the online test and the full application must be completed by the closing date on the advert, otherwise your application will be rejected.

Guidance for the tests will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Our online test supplier will be performing scheduled maintenance between 4pm and midnight on 27th September 2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

Stage 2: Sift

At sift, you will be assessed against the following Success Profile elements:

• Behaviours
• Experience

After successful completion of the Civil Service Judgement Test you will be asked to provide:

• Behaviour example - Delivering at Pace (250 word count)
• CV(Job History) (unlimited word count)
• Personal Statement (500 word count)

Please structure your Personal Statement to provide detailed evidence of each of the following:

• Ability to work collaboratively as part of a team and develop networks and relationships across teams and other business areas.
• Experience of working in a medium complexity project team or work stream lead for a small low complex project.

Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element Delivering at Pace . Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

The sift will take place week commencing 5th October 2026.

Stage 3: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours

• Delivering at Pace
• Changing and Improving
• Communicating and Influencing
• Making Effective Decisions

& Strengths

The interviews will take place week commencing 19th October 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window) .

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Should we receive a large num