Delivery Manager

• Vacancy ID
• 12688
• College/Exec Group
• Digital and Technology
• Location
• UAL - High Holborn, London UK
• Salary
• £52,977 - £63,815 per annum pro-rata
• Contract
• Permanent
• Hours
• 21
• Apply by
• 11 October 2026, 11:55 pm

The opportunity

Opportunity to play a key role in delivering complex business and technology initiatives that make a tangible difference to the way UAL services work.

Working within Digital & Technology, you’ll lead multidisciplinary teams to take initiatives from definition through to successful delivery. You’ll establish scope, outcomes and delivery approaches, manage priorities, budgets, risks and dependencies, and bring together colleagues, suppliers and stakeholders from across the University. Whether the right approach is Agile, Waterfall or a combination of methods, you’ll provide the structure, leadership and momentum needed to deliver change effectively.

You’ll also help ensure that change is sustainable. From understanding user requirements and managing implementation through to transitioning new capabilities into business-as-usual, you’ll keep the needs of users at the heart of delivery while contributing to the continuous improvement of UAL’s products and services.

Your profile

About you

• You’ll be an experienced delivery or project management professional who is confident leading complex initiatives and bringing together cross-functional teams. You’ll know how to turn objectives into clear plans, manage resources effectively and keep delivery on track when priorities, risks or dependencies change.
• A strong communicator and collaborative leader, you’ll be comfortable working with senior stakeholders, internal teams, external suppliers and consultants. You’ll be able to adapt your communication for different audiences, motivate others around shared objectives and create constructive working relationships across organisational boundaries.
• You’ll also bring a practical, user-focused approach to problem solving and continuous improvement. A project management qualification is essential, ideally with experience or accreditation in Agile delivery, APM, Scrum or PRINCE2 methodologies.
• If you’re looking for an opportunity to lead meaningful digital and organisational change within a complex, creative university environment, we’d like to hear from you.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Please read through our FAQs before applying and Recruitment Process before applying.

Candidates are advised to submit applications early.