Deputy Director Future Organisation and Operating Model

OFGEM

United Kingdom £81,000 - £117,800 Permanent On-site Closes 5 Oct 2026
Apply now

Deputy Director Future Organisation and Operating Model at OFGEM in United Kingdom

About the role

Job summary

The energy sector is changing rapidly, and Ofgem needs to evolve with it. We’re looking for a Deputy Director of Future Organisation and Operating Model to help define what Ofgem needs to become and ensure we’re ready for the challenges ahead.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers – especially vulnerable people.

This is a permanent, full-time opportunity to shape the future of a nationally significant regulator at a pivotal moment for the energy sector. You’ll have the scope to influence Ofgem at an organisation-wide level, helping determine the structures, culture, capabilities and ways of working that will enable us to remain effective, trusted and ready for the future.

Working closely with our Chief Executive, Executive Committee and Board, you’ll have direct access to the people shaping Ofgem’s long-term direction and the opportunity to influence some of our most important strategic decisions. This is a role with genuine reach, giving you the platform to challenge thinking, bring fresh ideas to the table and leave a lasting legacy on how Ofgem operates.

You’ll be joining a brand-new team with the opportunity to help define it from the ground up. From shaping its culture and ways of working to establishing how it collaborates and creates impact across Ofgem, you’ll have the chance to build a team and a working environment that reflects your experience, ideas and leadership.

We’re looking for either an established Deputy Director, aspiring SCS leader or equivalent senior professional with experience shaping strategy and leading complex organisational change. You’ll have a track record of developing and implementing organisational strategies, operating models, organisational design or transformation programmes, alongside the ability to turn complex evidence and strategic priorities into practical plans. The ability to influence senior stakeholders and experience leading multidisciplinary teams will also be essential.

In return, you’ll have the chance to tackle complex, high-profile work that takes you beyond the immediate challenge to define what comes next. You’ll work on questions that will shape Ofgem for years to come, whilst broadening your influence and continuing to grow as a senior leader.

We have a critical purpose to protect consumers and ensure Ofgem is equipped to meet the demands of a changing energy sector. Join us and help build an organisation that’s ready for the future.

Read on and find out more.

Job description

Ofgem is operating in an increasingly complex environment shaped by the energy transition, technological change, evolving consumer expectations, and changing expectations of regulators.

You will lead Ofgem's thinking about its future as an organisation and regulator. You will provide strategic leadership across organisational design, operating model development, culture, ways of working and organisational development. You will help to ensure that, Ofgem has the structures, governance, capabilities and operating model needed to respond to future challenges.

Working closely with the Chief Executive, Executive Committee and Board, you will develop a long-term view of how Ofgem needs to evolve to remain effective, trusted and to deliver its responsibilities. You will draw together insights from across the energy system, government, other regulators and relevant organisations to shape a coherent vision for Ofgem's future.

You will lead a multidisciplinary team covering future organisation design, operating model development, culture, ways of working, and strategic organisational development. You will ensure that future organisational priorities are translated into practical and sustainable change.

This is a senior leadership role working across strategy, organisational development, regulation and institutional reform.

Key Accountabilities

As a member of Ofgem’s Senior Civil Service (SCS), you will provide strategic leadership, lead multi-disciplinary teams and support organisational change across Ofgem. You will be accountable for:

  • Developing a coherent and evidence-based view of its future role, organisational requirements and strategic capabilities.
  • Ensuring that Ofgem's structures, governance, capabilities and ways of working support delivery of strategic objectives and regulatory outcomes.
  • Shaping the future operating model, organisational environment and ways of working needed to support future performance, adaptability, innovation inclusion and effective delivery.
  • Identifying and developing the organisational capabilities, skills and expertise needed to respond to future challenges and opportunities.
  • Sponsoring strategic organisational interventions that enable Ofgem to respond effectively to changing external demands.
  • Providing evidence – based strategic advice and constructive challenge to Executive Committee and Board, while contributing to Ofgem’s wider leadership.

Key Responsibilities

  • Lead the development of Ofgem's future organisation agenda and priorities.
  • Advise Executive Committee and Board on organisational implications arising from changes to the energy system, government priorities and regulatory reform.
  • Commission and oversee strategic analysis relating to organisational effectiveness, capability and future organisational requirements.
  • Sponsor organisation-wide initiatives focused on organisational development, operating model evolution, culture and future organisational readiness.
  • Build collaborative relationships with senior leaders across Ofgem to align organisational priorities and support shared ownership of change.
  • Connect organisational design, operating model development, culture, ways of working, workforce planning and strategic planning activities.
  • Engage with government departments, regulators, external organisations and specialist networks to bring a range of perspectives into Ofgem’s organisational thinking.
  • Ensure effective governance, prioritisation and oversight of the future organisation portfolio.
  • Lead and develop a multidisciplinary team, creating an inclusive environment with clear expectations, support and opportunities to contribute.
  • Contributes to wider corporate leadership across Ofgem.

Person specification

In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below

Essential Criteria:

A track record of developing and implementing organisational strategies, operating models, organisational design activity or complex transformation programmes that deliver clear organisational outcomes. ( Lead criteria )

Experience operating at a senior level in complex organisations, providing evidence-based advice and constructive challenge to senior leaders on organisational strategy, business priorities or transformation.

The ability to bring together complex evidence, identify practical solutions and translate strategic priorities into deliverable plans with clear outcomes, milestones, governance and measures of success.

Experience building collaborative relationships across organisational boundaries and communicating complex issues clearly and persuasively to influence senior stakeholders and support effective decision making.

Experience leading and developing multidisciplinary teams in complex or changing environments, creating inclusive conditions in which people have clear expectations, are supported to contribute and can develop their capability.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Seeing the Big Picture
  • Delivering at Pace
  • Communicating and Influencing

Benefits

Alongside your salary of £81,000, OFGEM contributes

£23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working, flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Ability and Experience.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘supporting statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Failure to fully complete both sections of the online application form (your career history (cv) and supporting statement) will mean that the panel only have limited information on which to assess your application against the essential criteria listed in the person specification

Your CV should set out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.

  • Timeline for the process is -
  • Shortlisting w/c 5th October
  • Assessments 12th October-23rd October for those candidates being progressed to interview
  • Interviews w/c 26th October, where two candidates are closely matched there may be a requirement for a further interview

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].

More information about the role and the application process can be found in the attached candidate pack.

Feedback will only be provided if you attend an interview or assessment.

  • This role has a minimum assignment duration of 3 years. An assignment duration
  • is the period of time a Senior Civil Servant is expected to remain in the same post to enable them
  • to deliver on the agreed key business outcomes. The assignment duration also supports your career through

building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above.

This will not result in a contractual change to your terms and conditions.

  • Please note this is an expectation only, it is not something which is written into your terms and
  • conditions or indeed which the employing organisation or you are bound by. It will depend on your
  • personal ci
Apply
Report this jobNever pay anyone or provide your bank details for a job