Endoscopy Clerk

Job summary

An exciting opportunity has arisen for a position within Endoscopy at Sandwell and West Birmingham NHS Trust.

This specialty requires a proactive individual capable of taking responsibility for ensuring achievement of national waiting time targets and managing efficient booking processes across multiple sites in response to the needs of a diverse and critical patient group.

Experience and knowledge in endoscopy bookings is essential including waiting list experience and knowledge of endoscopy procedures. We would welcome applicants who do not hold Business Administrator level 3 qualification as this could be offered during employment.

Main duties of the job The post holder must have excellent communication and organisational skills, the ability to prioritise their own workload and have a professional attitude. They must be capable of liaising professionally with patients, and with colleagues at all levels, including senior consultants and nurses from across the Trust.

You will also need an overview of the national 6 week diagnostic target, cancer pathways and 18 week pathway management systems.

About us

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow. We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded.

A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Job description

Job

responsibilities

For further details please see the attached job description and person specification for more information.

Person Specification

Qualifications

Essential Good standard of general education (GCSE or equivalent in Maths and English) Desirable European Computer Driving Licence qualification (ECDL) Experience Essential Customer Service experience Basic keyboard and computer skills Relevant clerical experience Experience of patient information system (eg Medway or PiMS) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.