Construction Assurance Manager

Job summary

Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.

Build a Career in Property with HMRC Estates

HMRC Estates has delivered one of the largest property transformation programmes in the UK as part of Phase One of the Government Hubs Programme. Much of the estate now comprises newly built Grade A office accommodation.

The purpose of Estates is to provide HMRC with a property portfolio that is the right size, in the right locations and capable of meeting the current and future needs of HMRC's business areas. HMRC's estates and locations strategy supports the department's objective of providing a great place to work for colleagues.

A key part of this is delivering safe, modern, accessible and digitally enabled workplaces, supported by HMRC's market-leading Inclusive Design Guide. These workplaces are designed to provide attractive, productive and flexible working environments that support business performance and help attract and retain talent.

We have further new workplaces to create and also need to operate, maintain and continually improve our existing buildings whilst moving towards a more digitally enabled, data-driven and insight-led estate that reflects the ambitions of the Government Property Strategy.

Alongside the operation of an extensive national estate, HMRC continues to undertake workplace creation, refurbishment, asset replacement and building improvement activities. Estates is also committed to improving the systems, standards, governance arrangements, digital tools and assurance processes that support effective project delivery, operational management and continuous improvement across the estate.

Professional Services & Estates Assurance provides specialist expertise, assurance, contract management and intelligent client capability across the estate. Within this wider function, the Construction Assurance team supports capital investment, refurbishment, lifecycle, minor works and business-as-usual activities from project inception through to operational occupation and ongoing performance.

Job description

As a Construction Assurance Manager, you will provide design, construction and operational assurance across a broad range of built environment projects and estate activities.

You will act as part of HMRC's intelligent client function, supporting projects and operational workstreams from strategic briefing and scope development through design, procurement, delivery, handover and post-occupancy activities.

You will be responsible for preparing and developing scope documentation, consultant briefs, technical requirements, specifications and supporting information for a variety of activities. This may include consultant commissions, feasibility studies, option appraisals, minor works projects, lifecycle replacement activities, estate improvement initiatives and client-side guidance for recurring project delivery and technical matters.

Working collaboratively with project teams, consultants, contractors and specialist colleagues across Estates, you will review and challenge project scope, design proposals, delivery strategies, costs, programmes and risks to ensure activities are safe, compliant, deliverable and aligned with HMRC's operational requirements and estate standards.

You will support project teams in identifying and managing risks throughout the project lifecycle, recognising that successful outcomes are often determined during briefing, design development, planning, technical coordination and procurement, as much as during construction delivery.

Beyond individual projects, you will contribute to the continual improvement of HMRC's client-side capability through the development of standards, guidance, governance arrangements, digital tools, reporting processes and assurance approaches that improve consistency, efficiency and project outcomes across the estate.

Person specification

Responsibilities include:

Project Assurance and Technical Leadership

• Provide technical assurance across allocated construction and built environment activities throughout briefing, design, procurement, delivery and post-completion phases.
• Review and challenge project briefs, scope documents, design proposals, technical solutions, costs, programmes and delivery strategies.
• Prepare and contribute to consultant briefs, technical specifications, scopes of work and project requirements.
• Provide technical expertise and assurance to project and programme teams, supporting informed decision-making and successful project outcomes.

Project Delivery, Risk and Compliance

• Monitor project performance against agreed scope, cost, quality, programme and risk objectives.
• Coordinate and manage the outputs of external consultants, contractors and specialist suppliers.
• Ensure compliance with contractual obligations, HMRC governance requirements, design standards, CDM and statutory requirements.
• Support the management of project risks, issues, dependencies, operational readiness, handover and defects management activities.

Stakeholder Management and Reporting

• Build effective relationships with stakeholders, consultants, contractors and suppliers across a complex delivery environment.
• Review and interrogate project information and provide concise reporting and assurance updates to project, programme and governance boards.
• Translate technical information into clear advice, recommendations and decision-making outputs for both technical and non-technical audiences.

Continuous Improvement and Intelligent Client Capability

• Support the development of HMRC's intelligent client capability through the preparation of standards, guidance, templates and assurance processes.
• Contribute to the improvement of governance frameworks, project delivery processes, information management and digital ways of working.
• Identify and promote opportunities for continuous improvement across projects, programmes and estate activities.

The successful candidate will be required to obtain and maintain Security Check (SC) Clearance. Further details provided in the Additional Security information section.

Essential criteria:

• Degree-level qualification in a relevant built environment discipline, or equivalent demonstrable professional experience.
• Experience of delivering or assuring built environment projects across multiple stages of the project lifecycle, from briefing and design through procurement, construction and handover.
• Experience of managing and coordinating external consultants, contractors and suppliers within a project environment.
• Experience of preparing consultant briefs, scopes of work, technical requirements or project specifications.
• Knowledge of professional services appointments and construction contracts, including commercial, contractual and performance management principles.
• Knowledge of project governance, risk management, programme management, quality management and statutory compliance requirements, including CDM.
• Strong stakeholder management, communication and influencing skills, with the ability to provide technical assurance and constructive challenge.

Desirable criteria:

• Applicants should hold, or be working towards, registration or membership with a recognised professional body relevant to the built environment sector. This may include: ARB, RIBA, MRICS, MCIOB, CIWFM, APM or another relevant professional body.
• Experience of acting in a client-side or intelligent client role.
• Experience of major capital projects or complex refurbishment programmes.
• Experience of working within recognised project delivery frameworks such as the RIBA Plan of Work.
• Experience of developing standards, guidance, governance processes or assurance frameworks.
• Experience of BIM, information management or Common Data Environment (CDE) processes.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations .

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Lynx House, Portsmouth – moving to an alternative office in Portsmouth

You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.

Benefits

Alongside your salary of £58,541, HM Revenue and Customs contributes

£16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history previous skills and experiences and Full Qualification details.
• Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• Please do not include any personal details in your document title.
• A 1000-word personal statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the es