Recruitment Manager

Job summary

Can you manage multiple priorities, communicate confidently with a range of stakeholders, and deliver an excellent candidate experience?

Are you looking for an opportunity to develop your recruitment and HR expertise?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency – Civil Service Career

Job description

DVLA's IT Services (ITS) Directorate is on an exciting transformation journey, playing a key role in delivering seamless digital services and exceptional customer experiences across the agency. We are looking for a proactive and organised individual to join our team as a Recruitment Manager, supporting the attraction and delivery of high-quality talent into our IT workforce.

As a Recruitment Manager, you will oversee the end-to-end recruitment process, working closely with the Recruitment Specialist, hiring managers, and external stakeholders to deliver successful recruitment campaigns. This is a rewarding role that offers the opportunity to make a real impact by helping to attract talented individuals into critical IT roles across the organisation.

This is an excellent opportunity for someone who enjoys taking ownership of their work and is looking to develop their career in recruitment, resourcing, and workforce management. The role provides valuable exposure to a wide range of HR and recruitment activities, helping you build transferable skills and expertise that will support your future career development.

Your responsibilities will include, but aren’t limited to:

• Coordinating and supporting recruitment campaigns from planning through to appointment
• Building strong relationships with hiring managers and keeping them informed of recruitment progress
• Communicating with candidates throughout the recruitment process, ensuring a positive candidate experience
• Scheduling and coordinating sift panels, interviews, and assessment activities
• Maintaining accurate recruitment records and management information
• Supporting the onboarding of successful candidates
• Ensuring all recruitment activities are carried out in line with DVLA, DfT, and Civil Service Recruitment Principles

For further information on the role, please read the attached role profile.

Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

We're seeking a highly organised and proactive individual with previous recruitment experience and a strong understanding of recruitment processes and best practice.

You'll have excellent communication and stakeholder management skills, with the ability to build positive working relationships at all levels.

A customer-focused approach, strong attention to detail, and the ability to manage competing priorities are essential.

You'll be confident supporting or managing recruitment activity from attraction through to onboarding, delivering an outstanding candidate and hiring manager experience while contributing to workforce planning and talent acquisition objectives.

Additional Information

Working for the DVLA Digital Team

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog .

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Resourcing (RESC) Level 4
• Stakeholder relationship management (RLMT) Level 4

Benefits

Alongside your salary of £30,485, Driver and Vehicle Licensing Agency contributes

£8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

Passionate, reliable and always willing to push yourself and those around you, you’ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:

• Best in class learning and development tailored to your role
• An environment with flexible working options where we encourage a great work-life balance
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Generous employer contribution of 28.9%, depending on chosen pension scheme
• Flexible working options where we encourage a great work-life balance.
• Digital communities with clear career frameworks
• On-site gym plus personal training available (membership applies)
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Free parking

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience Technical skills.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count).

Please provide evidence of your Experience of the following:

1. Managing or supporting end-to-end recruitment processes to ensure vacancies are filled in a timely and compliant manner

2. Communicating effectively with a range of stakeholders and candidates to build and maintain positive relationships.

3. Organising and prioritising a varied workload while maintaining accuracy and attention to detail.

Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element, Experience point 1 . Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

The sift will take place 28/09/26

Should we receive a high volume of quality applications, we may invite a shortlist of the highest scoring candidates to interview. This means that some applications that meet the required standard could be placed ‘on hold’ after the sift and invited to interview if the vacant position(s) remain unfilled. You will be notified if your application is being put ‘on hold’ once the sift has been completed. Following interviews, any applicants remaining on hold will be notified by the panel of the next steps regarding their application.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Working Together & Managing a Quality Service
• Technical (SFIA) - Resourcing (RESC) Level 4 & Stakeholder relationship management (RLMT) Level 4

The interviews will take place week commencing 05/10/26

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

This interview will be conducted in person at our Swansea office. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recrui