eRostering Support Officer

Job reference:

259530

Salary:

Band 4 (£31,537 - £34,303)

Job closing date:

25/09/2026

Job Type:

Administrative Services

Location:

Kings Cross Hospital

Employment type:

Permanent

Hours Per Week:

36

Job posted date:

11/09/2026

Employer (NHS Board):

NHS Tayside

Department:

• eRostering
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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

• Job Title: eRostering Support Officer
• Location: NHS Tayside
• Contract: Permanent
• Hours: 36 hours per week

NHS Tayside is seeking an eRostering Support Officer to join our expanding eRostering Team. If you have strong IT skills, enjoy problem solving and thrive in a collaborative environment, this could be the perfect opportunity for you.

This is an exciting time to join the service. NHS Tayside is continuing the rollout of the Allocate Optima eRostering system across all staff groups, with full implementation required by March 2028. As a result, the eRostering Team is expanding significantly to support one of the largest workforce transformation programmes within the organisation.

The growth of the service is creating opportunities for people who wish to develop their knowledge and experience in workforce systems, digital transformation and eRostering, and we are keen to hear from candidates who are looking to build a longer-term career in this area. Whilst future opportunities cannot be guaranteed, experience gained in this role will provide a strong foundation for candidates who may wish to progress to eRostering Facilitator/Analyst (Band 5) opportunities should they arise in the future.

You will work alongside a team of eRostering Facilitators and Support Officers, playing a vital role in the rollout and support of the eRostering system across NHS Tayside. This will provide valuable exposure to all aspects of eRostering implementation, user support, system administration and service improvement within a growing and developing team.

Key Responsibilities

• Perform day-to-day maintenance of the eRostering system, ensuring its smooth and efficient operation, processing staff changes and roster amendments within agreed processes.
• Provide advice and guidance on system use to staff at all levels within the organisation.
• Collaborate closely with the team to support the modernisation and digitalisation of systems and processes.
• Exercise strong organisational and problem-solving skills in a varied and stimulating work environment.About You
• Strong IT skills are essential, ideally with experience of working with computerised rostering systems.
• Ability to manage your workload effectively, delivering work to a high standard and within tight deadlines.
• Experience of investigating issues, identifying solutions and providing high-quality support to users.
• Experience with Allocate Optima or other workforce systems is desirable, although comprehensive training and support will be provided.
• Ability to work as part of a team and contribute to the ongoing development of NHS Tayside's workforce systems.You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

Contact

For informal enquiries, please contact Scott Reid, eRostering Programme Lead, at Scott.Reid4@nhs.scot.

We look forward to receiving your application and welcoming you to our innovative team.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
• Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
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• Once you have submitted your application form you will be unable to make any amendmentsIf you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside