Reconciliation Administrator - Property Services

Are you an organised, solution-focused administrator with experience in financial reconciliation?

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator for a12 month fixed term contract, or secondment for internal candidates.

In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.

Key responsibilities include:

Processing property services related invoices and payments.

Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.

Using relevant IT systems and processes including our Asset Management System.

Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.

Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.

Where you’ll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

What we’re looking for

If you can demonstrate the following experience and skills, we'd encourage you to apply:

Experience in financial reconciliation, invoice processing or payment control.

Working knowledge of Schedule of Rates (SOR) and repairs processes.

Experience using housing or repairs management systems.

Strong organisational skills with the ability to manage competing priorities.

Confident using Microsoft Office and other IT systems to complete administrative tasks.

Ability to build positive working relationships with colleagues and external partners.

A customer-focused approach to problem-solving and task prioritisation.

Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.

We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.

How to apply

Please note, we may close this advert early and recommend early application if you are interested in this post.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and answer our four application questions online.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Closing date: 10:00 am on 22 September 2026

Interview and assessments will take place in October 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

INDLOW

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

8-10 Warner Street, London, EC1R 5HA

Telephone:

Registered Charity No 1149085, Company No 8225808, Housing Association No LH0279, VAT Registration No 155 134 821