Outpatients Team Coordinator

• Contractual hours
• 37.5
• Basis
• Full Time
• Job category/type
• Administrative & Business Support, Full time, Permanent
• Date posted
• 09/09/2026
• Job reference

REQ100618

• xA Guide to Submitting Your Application.pdfTLC Company Brochure.pdf
• Job title: Outpatients Coordinator
• Department: Outpatients
• Salary: £29,284 - £33,445
• Hours: Full-time, 37.5 hours per week
• Shift Pattern: Monday to Friday
• Contract: Permanent

We have an exciting opportunity for an organised and people focused Coordinator to join our Outpatients team at The London Clinic.

You will be a key point of contact for patients, visitors, consultants and colleagues. By coordinating daily clinic activity and providing reliable administrative support, you will help create a welcoming environment and ensure patients receive a smooth and professional service.

A little about the role

Our Outpatients department supports patients who visit The London Clinic for consultations, tests, treatment or follow up care without needing to stay overnight in hospital. Our clinics operate across several London Clinic sites and cover a wide range of medical specialities.

As a Coordinator, you will be a key point of contact for patients, visitors, consultants and colleagues. You will help patients feel welcomed and supported while ensuring the day runs smoothly behind the scenes.

This is a busy and varied role where you will prepare clinics, coordinate patient documentation, support patient registration and maintain an overview of daily activity. You will also assist with medical records, pathology results, stock management and general department administration.

Working closely with nurses, consultants, secretaries and booking teams, you will respond to changing priorities and help provide a safe, efficient and well organised outpatient service.

What you’ll be doing

• Coordinate daily clinic activity and respond to changing priorities to help the department run smoothly.
• Welcome patients and visitors, answer queries and provide a professional and supportive service.
• Prepare clinic documentation and update patient records accurately.
• Work closely with consultants, nurses, secretaries and booking teams to coordinate patient appointments and care.
• Use Microsoft Office and electronic administration systems to maintain records and produce reports.
• Identify and resolve routine issues, escalating more complex concerns to the appropriate team.
• Handle confidential patient information securely and in line with Clinic policies.
• Consulting Room audits and maintenance of furniture and equipment
• Liaise with Finance and troubleshoot finance enquiries

What are we looking for?

• Previous experience in a patient facing administrative or coordination role, ideally within healthcare, private healthcare or a high-quality hospitality environment.
• A warm and professional approach, with the confidence to support patients who may feel anxious or uncertain.
• Strong organisational skills and the ability to manage several priorities in a busy environment.
• Clear and sensitive communication skills when working with patients, relatives, consultants and colleagues.
• Excellent attention to detail when preparing documents and maintaining patient records.
• Confidence using Microsoft Office and electronic administration systems.
• The ability to work independently, use your initiative and contribute positively to the wider team.

What you’ll be part of

You will join a friendly and supportive Outpatients team where colleagues work closely together, communicate openly and help one another in a busy environment. The team takes pride in providing a personal service and creating a positive experience for every patient.

At The London Clinic, everything starts with our people. Whether you are at the bedside or behind the scenes, you are part of something bigger, making a real difference to patients and to each other, every day.

As the UK’s largest independent charitable hospital, we care for over 120,000 patients each year. What makes us different is what we do with that success. We reinvest it into our services, our technology and, most importantly, our people. From developing innovative new ways of delivering care to supporting continuous learning and career progression, we are always looking ahead.

Based in the heart of London’s medical district, you will be part of an organisation delivering care across 234 beds, 10 theatres and a 13-bed intensive care unit. You will work alongside more than 1,300 colleagues and over 700 consultant surgeons and physicians, all united by a shared commitment to high quality, compassionate care.

We are incredibly proud to be the only independent healthcare provider included in the Top 10 of the Financial Times’ UK Best Employers Survey 2026.

What's in it for you

• Life insurance – Get life cover worth four times your salary, whether you’re full-time or part-time.
• Private medical cover – Once you’ve passed probation, our employee medical scheme gives you fast-track access to private healthcare.
• Pension – Join our matched pension scheme and enjoy up to 10% contributions.
• Employee assistance programme – From stress to practical guidance, our counselling service has your back
• Blue light card – Unlock thousands of discounts! From supermarkets to holidays, fashion, tech, and days out, your Blue Light Card makes it all cheaper.
• Cycle to work – Pedal your way to a healthier, greener commute! Enjoy tax-free benefits while reducing your carbon footprint.
• Electric car scheme – Our Electric Car Scheme makes switching to a cleaner, eco-friendly ride simple and affordable.
• Subsidised staff restaurant – Dig into a variety of tasty, healthy meals without denting your wallet.
• Recognition programmes – Celebrate wins big and small! Our Recognition Programmes make sure your hard work doesn’t go unnoticed.

How to find us:

Our main hospital is based at:

20 Devonshire Place, London, W1G 6BW

Located in central London near Harley Street, we are within walking distance of:

• Oxford Circus
• Bond Street
• Baker Street
• Great Portland Street

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy, then please contact a member of our recruitment team.

The London Clinic values a diverse workforce and welcomes applications from all backgrounds. If you have the skills and experience for the role, we encourage you to apply. We are committed to supporting candidates throughout the recruitment process and will make reasonable adjustments where needed - please let us know if there is anything we can do to support you.