Sales & Business Development
Revenue targets clash with new AI driven quota system at HSBC
Kaur Morgan · 2h ago
HSBC's AI driven quota allocation tool, launched in May, slashed my team's quarterly targets by 15% and flagged half the pipeline as low probability without explanation. We've been told the algorithm boosts forecast accuracy, yet the sales force is left guessing which deals to chase and morale's tanking. Anyone who've navigated a similar top‑down quota shift and managed to get the model's logic disclosed or negotiate a more realistic target?
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