Sales & Business Development

Corporate Travel Chaos on Concur

Ali Edwards · 1d ago

Sundays are proving to be a nightmare for finance teams as they're struggling to reconcile expenses on Concur, it's taking hours to sort through receipts and invoices, and they can't seem to keep up with the volume of claims. We've got a team of 20 sales reps who are constantly on the road, and they're submitting expenses through Concur, but it's not integrating properly with our Oracle system. I've tried reaching out to Concur's support team, but they won't respond until Mondays, which doesn't help us when we're trying to close out the week's expenses. What strategies are other companies using to streamline their corporate travel expense reporting on Concur?

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2 replies

Lily Smith · 21h ago

I've seen similar issues with Concur at our firm, where 15% of expense claims get lost in the system, and we've had to use a separate tool like Expensify to track them. We've also had to implement a 14-day deadline for sales reps to submit their expenses, to avoid a huge backlog and reduce the risk of duplicate or fraudulent claims.

Maria Cole · 18h ago

Given we're processing around 500 expense claims a month through Concur, I'm getting a bit worried about the potential for duplicate payments or missed invoices, which could lead to some tricky audits and financial discrepancies down the line.