People Analytics and Insights Lead

About the job

• Benefits
• Things you need to know
• Apply and further information

Location

Bristol, Newcastle, Leeds, Nottingham, Swansea, Chadderton (Oldham), Birmingham (Garretts Green), Uxbridge.

You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note:

This role is being advertised in Uxbridge, however the contractual base will be Yeading.

While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location.

Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028.

Employees based at Uxbridge will receive a London Weighting allowance of £4,000. This allowance will continue when the location moves to Yeading.

About the job

Job summary

Can you turn complex workforce data into clear, actionable insight?

Have you delivered people analytics, workforce reporting or business intelligence products that support better decision-making?

Are you confident leading a team, improving reporting processes and using tools such as SAP SuccessFactors and Power BI?

If so, we’d love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. This role sits in the People and Places directorate, supporting strategic workforce planning and people-related decision-making through high-quality workforce data, reporting and insight. You will lead the people analytics function, helping transform HR Management Information services into a modern, insight-led service that supports senior leaders and stakeholders across DVSA.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA .

Job description

As People Analytics and Insights Lead, you will build and lead DVSA's people analytics capability, transforming workforce data into powerful insight that shapes strategic decisions at the highest levels of the organisation. You will use analytics, forecasting, and predictive techniques to identify workforce risks and opportunities, helping the Agency make informed decisions about talent, skills, capacity, productivity, and future workforce needs.

Working closely with senior leaders, you will drive a shift from retrospective reporting to forward-looking workforce intelligence, positioning people analytics as a key enabler of organisational performance and long-term workforce strategy.

Your responsibilities will include, but aren’t limited to:

• Lead the delivery of people analytics and workforce insight products, providing high-quality analysis, reporting and evidence to support strategic workforce planning and people-related decision making.
• Develop and apply predictive analytical approaches to identify workforce trends, risks, opportunities, and future workforce implications.
• Translate complex workforce data into clear and compelling insights, making recommendations, reports, dashboards, and presentations tailored to a range of stakeholders, including senior leaders.
• Support the development of DVSA's people analytics capability by introducing improved analytical methods, tools and visualisation techniques that enhance workforce understanding and organisational decision making.
• Work collaboratively with Strategic Workforce Planning, HR colleagues, and business stakeholders to understand analytical requirements and ensure outputs support organisational priorities.
• Lead the development, maintenance and continuous improvement of workforce reporting, dashboards, and analytics products, ensuring they remain accurate, relevant, and aligned to business needs.
• Act as the team's subject matter expert for SAP SuccessFactors, Power BI, and workforce data, identifying opportunities to improve reporting processes, data quality, and user experience.
• Evaluate existing reporting and management information arrangements, implementing improvements that increase automation, standardisation, and accessibility of workforce insight.
• Work with Digital, Shared Services, system suppliers, and stakeholders to maximise the effectiveness of people systems, reporting platforms and workforce data structures.
• Ensure appropriate governance, quality assurance and compliance arrangements are maintained so workforce data is accurate, reliable and supports audit, information management, and data protection requirements.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards .

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

• Experience of developing, producing and improving workforce reporting, management information or people analytics products using HR or workforce data.
• Strong analytical capability, including experience of interrogating workforce datasets, identifying trends, risks, patterns and anomalies, and drawing clear evidence-based conclusions.
• Experience of using reporting and visualisation tools, such as Power BI, to analyse, present and communicate workforce information clearly to a range of audiences.
• Experience of working with HR systems, such as SAP SuccessFactors, and workforce data sources, with the ability to understand data structures, reporting requirements and data quality considerations.
• Ability to translate complex workforce information into clear insight that explains the “so what” for senior stakeholders and supports workforce, organisational and people-related decisions.
• Ability to use data storytelling, visualisation and accessible commentary to present findings, implications and recommendations in a way that supports action.
• Experience of reviewing and improving reporting processes, identifying opportunities to increase efficiency, improve data quality and enhance the user experience.
• Experience of working collaboratively with stakeholders to understand analytical requirements and deliver reporting or insight that supports business decision-making.
• Experience of managing, developing or supporting staff to deliver team objectives and build capability.
• Good understanding of data governance, data quality and information management principles, including the handling of sensitive workforce information.

Relevant professional experience in people analytics, workforce reporting, HR management information, data analytics, business intelligence or a related analytical field is essential for this role.

You should also hold a qualification in HR analytics, data analytics, business intelligence, HR (CIPD), or a related discipline, or be willing to work towards this when in post.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

This role may require some travel for team meetings and attendance at stakeholder engagement events.

This role can be based at any UK DVSA Office location, subject to capacity at the location. Your presence at one of the locations will form part of the working arrangements agreed with you. This role is suitable for hybrid working, and therefore a combination of workplace and home-based working can be accommodated subject to business requirements. Hybrid working is a non-contractual arrangement where employees have the flexibility to work remotely combined with a minimum of 60% of their working time a month at either their principal workplace or, when required for business reasons, to carry out separate duties at alternative working locations or DVSA sites. There may be occasions where you are required to attend above the minimum expectation.

If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Seeing the Big Picture
• Making Effective Decisions
• Leadership
• Communicating and Influencing

Benefits

Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes

£12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

• Find out more about the benefits of working at DfT and its agencies
• Things you need to know
• Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviour