Experts at Hand Navigator

Make a Difference for Children and Young People in Greenwich

Experts at Hand Navigator – Greenwich SEND Grade PO3 | Children's Services | SEND

Are you passionate about supporting children and young people with SEND? Do you want to play a pivotal role in an innovative new model that is transforming how schools access specialist expertise across Greenwich?

We are looking for an enthusiastic, skilled and committed professional to join us as an Experts at Hand Navigator – a brand new role at the heart of Greenwich's SEND reform programme.

About the Role

As an Experts at Hand Navigator, you will be the primary point of contact for schools and settings within your allocated cluster. You will build trusted relationships with schools and settings, helping them understand and access the specialist SEND support they need.

Working alongside a dedicated team of specialists including speech and language therapists, occupational therapists, educational psychologists, autism outreach workers and STEPS practitioners, you will coordinate support, triage requests and ensure schools and settings receive the right expertise at the right time.

You will bring professional SEND knowledge, strong relationship skills and a genuine commitment to inclusion to help schools and settings build their capacity to support children and young people within mainstream provision.

What You Will Be Doing

Acting as the named contact for schools and settings across your cluster, building strong and trusted working relationships

Leading regular check-in conversations with schools to identify emerging needs and ensure they can access support confidently

Triaging requests and coordinating specialist support across a multidisciplinary team

Chairing the weekly multidisciplinary team meeting, facilitating discussion and ensuring the right support is agreed for each request

Providing operational oversight of specialists across the cluster, monitoring progress and ensuring quality of delivery

Maintaining accurate records and producing reports to support service improvement

Why Join Us?

✅ Be part of something genuinely new – a pioneering model designed to get support to children earlier and more effectively.

✅ Work alongside experienced and dedicated SEND professionals across health and education.

✅ Build deep relationships with schools and settings and make a real difference to children's outcomes.

✅ Contribute to shaping a service that will grow across the whole borough.

✅ Join a team that is ambitious, collaborative and committed to continuous improvement.

Who Are We Looking For?

We are looking for someone who:

Has a strong commitment to inclusion and SEND and is passionate about supporting children and young people

Has experience working within SEND, inclusion, education or children's services and is able to triage SEND concerns and connect schools and settings to the right support

Brings strong relationship management skills and the ability to build trusted and effective relationships with a wide range of stakeholders 

Is highly organised and able to manage a varied caseload across multiple schools and settings

Interested?

If you are excited by this opportunity and want to be part of something that genuinely matters, we would love to hear from you.

For an informal discussion please contact Martyn.Patterson @royalgreenwich.gov.uk or EXT.Mariam.Dabbous@royalgreenwich.gov.uk or EXT.Rani.Thomas@royalgreenwich.gov.uk