Medical Receptionist

Job summary

Mexborough Health Centre is a busy medical practice with approximately 5000 patients. We focus on continually improving the health of our patients and residents of the community. We are a friendly, hard working team who do their best to make patients feel confident and at ease with us.

Part time Medical Receptionist is required at Mexborough Health Centre for 30 hours per week over 4 days . Salary may be flexible according to experience. We are looking for a person with good communication, customer service and IT skills.

Applicant must be friendly, able to work on own initiative and as part of a team.

Booking in patients on the computerised appointment system Issuing prescriptions Answering telephone calls in an efficient helpful manner Processing new patient registrations Responding to emails Actioning tasks actioning emails /letters/patient online queries. chronic disease recalls Main duties of the job Main duties of the job Typing referral letters Scanning Coding hospital letters Communicating with patients, hospitals, clinicians Booking appointments/following surgery protocols Chronic disease recalls and other admin/reception/clerical jobs as needed to support team

About us

Mexborough Health Centre is 2 GP Partner Surgery with a list size of 4800 patients. Successful candidate will be working along side a team of 2 GP Partners, ANP, Practise Nurses, HCA, Receptionists, Secretaries and PCN staff.

Job description

Job

responsibilities

Working on Reception to book appointments and answer patient queries. Answering telephone calls, message taking and recording of all patient contacts. Some filing of documents.

Photocopying of patient records. Scanning documents. Coding medical records after suitable training.

Various admin duties when suitably trained. To adhere to protocols agreed by the practice, including infection control and health & safety standards. Searches of the Emis clinical computer system, for which training will be provided.

Person Specification

Qualifications

Essential Minimum GCSE C (Grade 4) in English and Maths Experience Essential Good customer service skills. A polite & courteous manner. The ability to undertake different tasks and varied duties.

The ability to work alongside other people as part of our practice team. To be able to work in a confidential manner. IT skills including, as a minimum, a basic knowledge of Microsoft Word and Excel.

Good keyboard skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.