Infrastructure Manager

About the job

• Benefits
• Things you need to know
• Apply and further information

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

About the job

Job summary

The Infrastructure Manager is responsible for the lifecycle management of the UKHSA’s Infrastructure service of ~2500 cores, ~10 PTB of storage, fabric, backup service, and physical Edge Data Centres. This is a hands on technical (~60%) and managerial (~40%) role, working as both lead engineer and department manager ensuring service availability, functionality, performance and security alignment to organisational priorities.

This role reports to the Head of Network and Infrastructure and operates under a hybrid working model based at one of, and requiring regular travel to, Porton, Colindale and Chilton, as well as other corporate sites, corporate events, and industry events as required.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

Managing a team to ensure delivery of

• Lifecycle management of Infrastructure (hypervisor, hosts, and fabric)
• Lifecycle management of multi-vendor hybrid storage (on prem & cloud)
• Lifecycle management of Backup & Restore Service

Leadership & Management

• Lead and develop a specialist team

You will be accountable for lifecycle management, performance, availability and security of all technologies making up the Infrastructure service as listed above, using the specific OEM’s in the Essential and Desirable role criteria listed below. You will lead delivery of new releases and capabilities into service. You will manage a multi-discipline engineering team accordingly.

Person specification

Essential criteria

• Lifecycle Management of VMWare
• Lifecycle Management of Veeam
• Lifecycle Management of Fibre Channel Network or iSCSI
• Availability, Functionality, Performance & Security thereof
• Managing technical teams, or evidence of transferable skills

Desirable criteria:

• Storage
• SAN
• Hybrid cloud extension

Benefits

Alongside your salary of £56,185, UK Health Security Agency contributes

£16,276 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.

Stage 1: Application & Sift

Success profiles Success Profiles - GOV.UK

You will be required to complete an application form. You will be assessed on the listed (5) essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application) 
• 1,000 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV. 

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1,000 words. We will not consider any words over 1,000 words. 

Longlisting : In the event of a large number of applications we will longlist into 3 piles of: 

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If used, the pile(s) ‘Meets all essential criteria’ will proceed to shortlisting.

Shortlisting:

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• Lifecycle Management of VMWare

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to the next stage which is a technical assessment.

Feedback will not be provided at this stage.

Stage 2: Technical Interview

You will be invited to a remote interview where you will be technically assessed on:

• VMWare
• Veeam
• Fibre Channel Network and iSCSI

Technical interview dates to be confirmed.

If you are successful at this stage, you will progress to the next stage.

Stage 3: Interview

If successful at stage 2, you will be invited to a further remote interview.

Behaviours and Experience will be tested at interview through questioning.

The Behaviours tested during the interview stage will be:

• Managing a Quality Service - Lead behaviour
• Making Effective Decisions
• Delivering at Pace
• Seeing the Big Picture

Interview dates are to be confirmed. 

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance check.For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC). UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

• Eligibility Criteria - External
• Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). 
• Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on the office location.

Grade 7

• £56,185- £66,581 (National)
• £58,340- £68,574 (Outer London)
• £60,494- £70,566 (Inner London)

A Market Pay Supplement between £5,000 - £15,000 until the 31/01/2027.

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud Check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub, and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for external candidates to the Civil Service.

Incident Response Activity

From time to time, the role holder may be required to support UKHSA’s incident response activity by contributing their appropriate expertise within an Incident Cell; during such periods, supported by the line manager, this work will take priority over normal day-to-day res