Apprentice – System Development Digital Support Officer

• Position reference: 50146714
• Directorate: Adult Social Care & Integrated Health | Service: 0-19 Public Health Nursing
• Salary : NLW £10.85 - £12.71 per hour (dependant on age)
• Working Arrangements : Agile Working, Monday to Friday
• Hours per week : 37
• Contract type: Fixed Term until 29/09/2028

We are happy to talk flexible working arrangements with you, please get in touch .

• See our range of Employee Rewards: Employee rewards and benefits
• Closing date : 11/09/2026 at 23:59
• This post requires an Enhanced DBS Check

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in. If you experience difficulty in obtaining an overseas criminal record check please email dbs@barnsley.gov.uk

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

Start your future with a team that supports Barnsley’s children, young people and families.

At Barnsley Council, you can start a career that makes a real difference to people’s lives. This apprenticeship is a great opportunity if you are starting out, want to earn while you learn, and are interested in developing business administration and digital skills in a friendly and supportive team.

We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, including our employees, and we offer support to help you thrive and grow through training, development, flexible working, employee benefits and wellbeing support.

There’s so much happening in our thriving borough, and now is the perfect time to join our excellent 0–19 Public Health Nursing Service. Our service supports children, young people and families across Barnsley, from the early years through to school age and beyond, helping families get the right support at the right time.

About the Post

The Level 3 Business Administrator Apprentice role is an exciting opportunity to begin a career in public service while gaining a nationally recognised qualification. Although this is not a clinical role, the work you do will help frontline staff, support digital systems and contribute to the smooth running of services that make a real difference to children, young people and families every day.

You will be part of a supportive team that uses digital systems, information and service improvement to help the 0–19 Public Health Nursing Service deliver safe, effective and high-quality support. Working alongside experienced colleagues, you will build confidence, learn new skills and be encouraged to ask questions, contribute ideas and grow into the role.

About the Apprenticeship

As an apprentice, you will work towards a Level 3 Business Administrator qualification, developing transferable skills in communication, organisation, IT, document production, problem solving, project support, stakeholder engagement and continuous improvement.

Your apprenticeship will combine workplace learning, supported study time and practical experience in a busy public health nursing environment. You will not be expected to know everything from day one — you will be supported every step of the way to apply your learning, grow your confidence and develop skills that can open doors to future opportunities in administration, digital support or service improvement.

About the Role

In this role, you will provide administrative and digital support that helps the service run smoothly behind the scenes. This may include helping to maintain electronic record systems, supporting system updates, assisting with templates and guidance, responding to routine queries and helping colleagues use digital tools effectively.

Your work will matter because good administration, accurate information and effective digital systems help staff spend more time supporting families. You will help gather information, document processes, maintain records, support meetings and prepare clear communications that help the service continue to improve.

As your skills develop, you will gain experience in areas such as workflow review, training material development, troubleshooting and supporting digital change. This is a rewarding opportunity for someone who wants to learn, be part of a team and build a career where technology and administration help improve local services.

About You

We are looking for someone who is organised, motivated and keen to learn. You may be starting your first career step or looking for a new opportunity to develop your skills. If you are interested in business administration, digital systems, information, data quality and helping services work better, this could be the role for you.

You should be comfortable using IT and Microsoft Office applications, with a willingness to learn new systems such as SystmOne and other digital platforms. You will need good communication skills, attention to detail and the ability to handle information carefully, confidentially and professionally.

You do not need to be an expert in digital systems before you start. Full support, training and supervision will be provided. What matters most is that you are proactive, reliable, curious, willing to learn and able to work well with others in a caring and inclusive service.

This apprenticeship would suit someone who wants to build confidence, learn transferable skills and feel part of something meaningful. Above all, you will be motivated by the chance to use your learning to support a service that helps children, young people, families and staff across Barnsley every day.

For further details please contact - Jessica Watson, JessicaWatson@barnsley.gov.uk. Sharon Hine, sharonhine@barnsley.gov.uk.

Please use the documents below to help support you with your application form.

• Job Profile: Apprentice Job Profile.pdf
• Placement Description: Placement Description.pdf
• Vacancy Exposure Profile: Exposure Profile LOW.pdf
• Help with your application form

Why work for us?

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"

www.barnsley.gov.uk/jobs