HR & Corporate Officer

Job summary

The HR and Corporate Officer is responsible for supporting the organisation in delivering effective HR services while ensuring compliance with employment legislation, NHS contractual requirements, regulatory standards, and internal policies.

The role will oversee recruitment, onboarding, employee relations, HR administration, mandatory training, compliance monitoring, and workforce governance to ensure the organisation maintains a safe, compliant and high-performing workforce.

Your role will also include corporate support responsibility to the board of Directors and senior management team. This will involve diary management, meeting organisation, meeting minute taking and preparing documents required.

Main duties of the job Human Resources Employee Relations Compliance Recruitment Learning & Development Policies & Governance General Administration

About us

Bradford Care Alliance (BCA) is a Community Interest general practice membership organisation founded on partnership working and accountable to our members. We are a key partner in the wider Bradford NHS District and Craven system.

We work closely with our health and social care partners through Bradford Health and Care Partnership Board, Bradford Provider Alliances, and the Clinical Advisory Board. Through this involvement we aim to support system integration and delivery of the vision of Happy, Healthy at Home.

Established in 2017, we have over 50 member practices across the area who provide healthcare for almost half a million patients. Our vision is one of a collaborative primary care alliance, working with partners, to deliver the health and care system of the future.

We help support practices with their delivery of enhanced access provision, and the ICB and wider system through our delivery of a primary care streaming service within the local A&E departments. We deliver multiple ad hoc developments which can include seasonal and specialist provision across the city of Bradford.

We are continually looking to improve our service provision, whilst also working closely with practices and the ICB to respond to any needs that may arise.

Job description

Job

responsibilities

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Responsibilities

Human Resources Manage the end-to-end recruitment process including: Advertising vacancies Shortlisting applicants Coordinating interviews Issuing offer letters and contracts: Ensure safer recruitment practices are followed in line with NHS and CQC expectations.

Coordinate pre-employment checks including: DBS checks Right to Work References Occupational Health clearance Professional registration checks Maintain accurate HR records and personnel files, and add to TeamNet Manage employee onboarding and induction programmes. Support managers with probation reviews.

Coordinate employee offboarding processes. Maintain absence records and support sickness management. Administer annual leave records where required.

Monitor contract renewals and changes. Support payroll by providing accurate HR information. Maintain confidentiality in accordance with GDPR.

Employee Relations Provide first-line HR advice on: Attendance Conduct Capability Performance Grievance issues Disciplinary matters Flexible working requests Family leave Support managers by: Preparing HR documentation Taking meeting notes Advising on company policies Escalating complex issues where appropriate Compliance Ensure organisational compliance with: Employment Law NHS Workforce Standards Care Quality Commission (CQC) requirements (where applicable) Information Governance

requirements

GDPR Health and Safety

requirements

Equality Act Safeguarding

requirements

Maintain compliance trackers for: DBS renewals Mandatory training Professional registrations Right to Work documentation Visa expiry dates Appraisals Probation reviews Carry out regular HR compliance audits.

Prepare evidence for: NHS contract monitoring CQC inspections Internal audits External audits Recruitment Coordinate recruitment campaigns. Develop job descriptions and adverts. Maintain relationships with recruitment agencies. Support workforce planning.

Monitor recruitment KPIs including: Time to hire Vacancy rates Staff turnover Learning and Development Coordinate mandatory training including but not restricted to: Safeguarding Information Governance Equality & Diversity Basic Life Support Infection Prevention and Control Fire Safety Manual Handling Monitor compliance rates.

Arrange refresher training. Maintain training records.

Policies and Governance Assist with: Reviewing HR policies Updating procedures Policy implementation Staff handbook maintenance alongside Mentor Ensure HR documentation remains legally compliant. General Administration Maintain HR systems.

Prepare reports including: Workforce metrics Recruitment statistics Compliance reports Absence reports Staff turnover reports Support organisational projects as required. Undertake any other duties appropriate to the role.

Key Performance Indicators (KPIs) The postholder will be expected to achieve: 100% compliant recruitment files 100% Right to Work compliance 100% DBS compliance Mandatory training compliance above 95% Timely completion of probation reviews HR records maintained accurately Recruitment completed within agreed timescales Low levels of HR documentation errors Successful completion of internal and external compliance audits Positive manager feedback regarding HR support

Person Specification

Knowledge Essential Employment legislation GDPR Equality Act Recruitment best practice Right to Work

requirements

DBS processes Basic employee relations processes HR record keeping Desirable NHS Employment Standards NHS Workforce Race Equality Standard (WRES) NHS People Plan CQC Fundamental Standards Safeguarding legislation NHS contract

requirements

Experience Essential Previous HR administration experience Recruitment experience Managing employee records Advising on basic HR matters HR compliance monitoring Working with confidential information Experience using HR systems Experience supporting managers Desirable Experience working in healthcare Experience within NHS services Experience preparing for audits Experience with CQC compliance Experience in regulated environments Skills Essential Excellent organisational skills Strong communication skills Excellent written English Ability to prioritise workload High attention to detail Problem-solving skills Good interpersonal skills Ability to work independently Excellent Microsoft Office skills HR database experience Desirable Producing high quality meeting minutes

Qualifications

Essential CIPD Level 3 qualification minimum GCSE English and Mathematics Desirable CIPD Level 5 HR qualification Compliance qualification Personal Attributes Essential Professional and approachable Trustworthy Discreet and confidential Reliable Flexible Well organised Calm under pressure Proactive Team player Committed to continuous improvement Values Essential Integrity Respect Compassion Accountability Excellence Inclusion Continuous Improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.