Medical Administrator

Job summary

We are seeking an kind, caring and enthusiastic person to join our friendly, innovative & busy GP practice in the heart of Radcliffe. The position is currently for maternity cover with the potential of a permanent position. The role of a medical administrator is vital to patient care.

Main duties of the job Greeting patients with a friendly caring manner, ensuring confidentiality at all times. Answering/making telephone calls, emails, text messages Liaising with the team ensuring all administration tasks are completed daily Organising prescription requests Other administration duties

About us

We are a friendly GP Practice with over 11,000 patients, we have an amazing team of Clinicians and administrators who strive to offer our patients a helpful and caring service. We provide our team the option to join the NHS pension, there is free parking at the side of the building.

We have a fun break room where you can relax and join in with a jigsaw puzzle! We also provide refreshments, fruit and on occasion sweet treats for our team to enjoy. We also offer additional annual leave which you can accrue for time of service with us.

Job description

Job

responsibilities

Working as part of a team Assisting patients in a kind and caring manner Administration tasks, answer calls, liaising with clinicians and patients, organising emails, text messages, promoting services for example the NHS app booking and cancelling appointments Other administrative duties

Person Specification

Qualifications Essential GCSE grade A to C English and Maths Desirable NVQ Customer service Experience Essential Experience of working in a medical environment e.g. pharmacy, GP surgery or with customers, patients etc Working closely within a team Desirable Experience or working with EMIS Experience of working in a GP practice