Band 3 Healthcare Assistant

Job summary

At Defence Primary Healthcare (DPHC) we are an inclusive, dedicated organisation working to provide outstanding care to our entitled personnel.

Are you a Band 3 Healthcare Assistant looking for an exciting role, working alongside the military, which offers numerous benefits and opportunities? If the answer is yes, then we are looking to appoint a professional and patient focused individual with a strong commitment to providing a high quality service to work within our friendly and welcoming team at the East of Scotland Combined Medical practice (EoS CMP).

The vacant post is a full time position of 37.5 hours per week.

Job description

The successful candidate will work as part of a multidisciplinary team (MDT) delivering a primary health care service for patients (personnel and families in the EoS CMP), carrying out procedures and supporting patients to live healthier lives. This role supports the strategy and mission statement for Defence Primary Health Care (DPHC) to ensure optimum health and well-being for patients and maximum deployability.

An important part of the service is clinical care including taking blood samples to be sent laboratory for testing, wound care, and health promotion. The Healthcare Assistant also supports the delivery of the service by providing some administrative support, such as ordering clinical supplies.

You will be able to demonstrate safe care for patients within the EoS CMP. You will also work collaboratively with the MDT to meet the needs of patients, supporting the delivery of policy and procedures.

The Healthcare Assistant may be required to provide cross-cover at Royal Marines (RM) Condor.

Cyber and Specialist Operations Command (CSOC) is going through a significant transformation programme which aims to design the way in which the new Military Command conducts its business and delivers for Defence and the nation. As a consequence of this, posts within CSOC are/or may become subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Person specification

The main duties and responsibilities of this role include, but are not limited to:

• Delivering a high standard of patient care as delegated by a registered practitioner, work within own competence and keep up to date with relevant training highlighting any training needs or competency requirements to maintain role.
• Support the Practice Manager (PM) to monitor and maintain clinical supplies, ensuring stock is ordered and replenished in a cost-effective manner. Ensure practice equipment maintenance checks are carried out and any issues highlighted to the PM.
• Support medical and nursing colleagues to deliver safe and compassionate healthcare, undertaking medical administration support as required.

Please review the attached Job Description and Person Specification for full details on the role.

Qualifications

National Vocational Qualification (NVQ) Level 3 Health and Social Care

Technical skills

We'll assess you against these technical skills during the selection process:

• NHS Core – NHSC1 – Communication
• NHS Core – NHSC2 – Personal & People Development
• NHS Core – NHSC5 – Quality
• NHS Health & Wellbeing – HWB5 – Provision of Care

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• Access to an NHS Pension
• Free parking
• Access to a gym
• On site dining facilities and shop
• Eligibility for Blue Light Card or Defence Discount Card which offers many discounts and benefits in stores and online.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills.

The sift will be completed within 10 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

At application stage you will be assessed against the following:

CV:

• Please ensure you demonstrate that you have the required skills, knowledge, experience and qualifications in your CV and that is is saved prior to attaching.
• Please provide information of how you meet the criteria set out in the Job Description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advert.
• To be considered for this role, qualifications detailed must be held in full, prior to submitting your application.

Please note you will also be required to upload a copy of your qualification as a part of your application to confirm this is held.

At interview you will be assessed against the following technical skills:

NHS Knowledge and Skills Framework:

• NHS Core – NHSC1 – Communication
• NHS Core – NHSC2 – Personal & People Development
• NHS Core – NHSC5 – Quality
• NHS Health & Wellbeing – HWB5 – Provision of Care

The interview may consist of a mix of direct questions and clinical situation-based scenarios.

There will be no reimbursement for any travel expenses for the interview.

Additional Information

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact DBSCivPers-SGDMSResourcing@mod.gov.uk.

Access to the NHS pension scheme is available to the successful candidate.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

This post does not offer any assistance with relocation allowances.

This vacancy is part of the A Great Place to Work for Veterans initiative. Making the Civil Service a Great Place to Work for Veterans - GOV.UK

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo an enhanced (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

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