Facilities Manager

Job summary

Can you lead the delivery of high-quality facilities services that meet the needs of all building users?

Do you have experience managing Total Facilities Management (TFM) contracts to ensure effective service provision?

Have you successfully overseen compliance and facilities operations within a complex property or estate environment?

If so, we’d love to hear from you!

The Property & Facilities team are responsible for managing a diverse portfolio of circa 503 sites around the UK to meet the requirements of HM Coastguard for Rescue Coordination Centres, Coastguard Rescue Centres and radio sites, UK Maritime Services Marine Offices and other key functions of the Maritime & Coastguard Agency (MCA) such as the Agency Headquarters (HQ). Maintaining its properties together with an ongoing capital expenditure programme of c£6m per annum upgrading, refurbishing, and fitting out properties.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

The Facilities Manager (FM) has responsibility for the effective delivery of facilities services for all building users including staff, visitors, clients and tenants. The Facilities Manager is responsible for ensuring that the physical environment is fit for purpose in terms of premises, the facilities are fully compliant with regard to health and safety and that the organisation has the appropriate level of FM services and support for their operational requirements.

Your responsibilities will include, but aren’t limited to:

• Oversee and manage on a day-to-day basis the Total Facilities Management (TFM) contract ensuring that the Agency’s buildings are appropriately maintained, safe and compliant within the agreed budget.
• Manage, monitor and improve the Facility Management Services that are provided via third parties ensuring they are delivered as specified the required quality and standards against agreed Key Performance Indicators and within the budget agreed.
• Responsible for developing, agreeing and implementing processes, procedures and guidance to support those (Building Custodians) responsible at site level.
• Manage a program of audits on the Agency’s buildings and facilities to check that the contract specification is being complied with and works/services are to the required standard.
• Undertake reactive and remedial works as necessary in order to ensure buildings are fit for purpose, safe and compliant. Produce briefs and specifications in conjunction with the relevant stakeholders and internal clients. Make sure works are carried out after liaison with colleagues throughout the Estate.
• Oversee the facilities management services within the Spring Place Head Office fulfilling the role of ‘building custodian’ with the Facilities team providing help/support and advice to HQ staff whilst also supporting the HM Coastguard Joint Rescue Coordination Centre and Daedalus facilities.
• Audit contractor works on site (either directly or indirectly) to check compliance with Construction & Design Management regulations (CDM) health and safety requirements. Work closely with colleagues in the Health & Safety team and ensure working practices within your area of responsibility are compliant with legislative and MCA policies and procedures.
• Review the information provided from inspections undertaken by and the recommendations made by the TFM contractor with regard to lifecycle upgrades and replacements and make recommendations to the Head of Facilities, Head of Property and Assistant Director of Estates in respect of any remedial or replacement project works to include an evaluation of costs, timescales, and impacts.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile . Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

• Relevant education in a suitable discipline(e.g. facilities management, quantity surveying, engineering, project management) or equivalent relevant experience in a Facilities Management environment or a relevant professional qualification e.g. MIWFM Member Institute of Workplace & Facilities Management) and a NEC 3/4 Practitioner
• Comprehensive knowledge of Health & Safety at Work Act, building legislation, Construction & Design Management regulations (CDM), Building Regulations statutory compliance requirements particularly relating to Fire Risk Assessments (FRA) Legionella Risk Assessment (LRA), Asbestos etc as well as other key estate
• Experience in the use of Facilities systems i.e., CAFM, CEMAR
• Experience of managing a Facilities Management contract and associated stakeholder relationships (internally and externally).

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 34 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of th e locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. Ther e may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays, sometimes at short notice.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa . Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Security Checks

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance.

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £44,241, Maritime and Coastguard Agency contributes

£12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

• Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at MCA (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

• Stage 1: Sift of CV and personal statement
• Stage 2: Interview 1
• Stage 3: Interview 2 and Presentation

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (500-word count). Please provide evidence of the following:
• Significant relevant experience within a Facilities Management environment.
• Experience of managing a Facilities Management contract and associated stakeholder relationships (internally and externally).

The sift will take place week commencing 14/09/2026

Stage 2 and 3: Interview and Presentation

At interview stage 1, you will be assessed against the following Success Profile elements:

• Behaviours – Delivering at Pace
• Experience

At interview stage 2, you will be assessed against the following Success Profile elements:

• Behaviours – Delivering at Pace, Communicating and Influencing, Working Together, Managing a Quality Service
• Experience

You will also be required to create and deliver a presentation to assess against Managing a Quality Service . Guidance will be provided if you are invited to interview.

The interviews will take place week commencing 28/09/2026.

The first round of interviews will be conducted online via Microsoft Teams and the second round will be in person at our Southampton office (Maritime