Deputy Fitness Centre Manager
Deputy Fitness Centre Manager at STUDENTS' UNION UCL in London
About the role
About the job
- Students’ Union UCL is an
- organisation that exists to make more happen. We are the representative body
- for University College London’s (UCL) students, one of the most diverse student
- communities in the world. Our vision is to provide an outstanding experience
- for all UCL students and to be one of the best students’ unions in the UK and
- the world. We aim to build a vibrant and empowered student community with real
- influence in UCL and beyond, that enables students to enjoy their time at
- university; pursue their interests and passions; see the world in new ways; and
develop the skills and experience to change the world for the better.
- We are a registered charity
- employing over 150 career staff and 300 student staff, delivering a wide range
- of services and representative functions for UCL students. We have the widest
- portfolio of services of any student organisation in the country, managing
UCL’s extracurricular programmes for sport, music, drama, dance, media,
volunteering, academic societies and intercultural engagement; providing a wide
range of fantastic social spaces; leading on student democracy and
representation across UCL; and offering excellent student support services.
- It's an exciting time to
- join our growing organisation as we lead the delivery of UCL’s
- groundbreaking Student Life Strategy. This is enabling us to build more
- programmes to improve students’ mental and physical wellbeing, promote genuine
- equity for all, build students’ skills and confidence, develop their
- international connections and intercultural skills, and make a real
contribution to our local community.
- We provide excellent benefits
- including defined benefit pension scheme and generous holiday entitlement. We
- are proud of high levels of staff engagement and pride ourselves on being a
- great place to work. We will consider applications to work on a flexible and
job share basis wherever possible.
- The Deputy Fitness Centre Manager
- is a role that is largely based on site (80:20 split) and the post holder will
- work a minimum of 14 hours per week at front of house, leading delivery. Shift
- patterns and start times will be dependent on the needs of the business. This
- will mean occasions when late, early and weekend work will be required. Shift
- location will vary between our sites. Provided staffing needs are met, the role
- holder will be able to work from home one day per week. They will utilise
customer feedback and insight on our target market, to optimise our service.
Job description
- The Deputy Fitness Centre Manager
- is responsible for maximising the number of students using TeamUCL Gyms and
- ensuring all members have an excellent user experience. They have oversight for
- the holistic member journey including promotion, joining, induction and
- retention. Ensuring both the digital and in-person experience exceeds member
expectations. They will have autonomy to be agile and responsive to member needs,
adapting the customer journey to the changing needs.
How to apply
To apply, please visit our website
via the button below.
Interviews will take
place week commencing 12 October 2026.
- Applicants should note that CVs
- will not be accepted and that the statement of support for application should
- address the selection criteria in the person specification and outline your
reasons for applying.
We can provide a skilled
visa sponsorship for successful applicants, subject to specific role and
individual eligibility requirements.